Provides customer service, operates the cash register, stocks and recovers merchandise, maintains store cleanliness, builds displays, follows planograms, and supports store opening and closing. The Lead Sales Associate assumes selected Store Manager or Assistant Store Manager responsibilities in their absence, helps protect company assets, and supports store profitability and customer satisfaction. The role requires frequent standing, lifting, bending, merchandise handling, and occasional driving for bank deposits, meetings, or support at other stores.
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Job Details General Summary:
The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.
Duties and Essential Job Functions
Provide superior customer service leadership; greet and assist customers.Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.Assist in implementation and maintenance of planograms.Open and close the store under specific direction of the Store Manager.Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence. Job Qualifications
Knowledge and Skills
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.Knowledge of cash handling procedures including cashier accountability and deposit control.Ability to perform IBM cash register functions.Knowledge of cash, facility and safety control policies and practices.Effective interpersonal and oral & written communication skills.Understanding of safety policies and practices.Ability to read and follow plan-o-gram and merchandise presentation guidance. Work Experience and/or Education
High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred. Working Conditions
Frequent walking and standingFrequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandiseFrequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainersFrequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 poundsOccasional climbing (using step ladder) up to heights of six feetFast-paced environment; moderate noise levelOccasional exposure to outside weather conditionsOccasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.Relocation assistance is not available for this position.
Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs,401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.
Dollar General Corporation is an equal opportunity employer.
Note: Applications will remain open until a candidate is selected and has accepted.
About Us Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
