The Role
Leads customer service and sales associate activities in a retail store. Assists customers, operates the cash register, stocks and displays merchandise, maintains store cleanliness, follows planograms, and supports store opening and closing. May perform manager duties when store leadership is absent. Responsibilities also include cash handling, bank deposits, merchandise unloading, and occasional travel to other stores or meetings.
Summary Generated by Built In
Job Details General Summary:
Duties and Essential Job FunctionsProvide superior customer service leadership; greet and assist customers. Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary. Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays. Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays. Assist in implementation and maintenance of planograms. Open and close the store under specific direction of the Store Manager. Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.
Job Qualifications
Knowledge and Skills
Effective interpersonal and oral communication skills. Understanding of safety policies and practices. Ability to read and follow planogram and merchandise presentation guides. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Ability to perform cash register functions. Knowledge of cash, facility, and safety control policies and practices. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to drive own vehicle to the bank to deposit money.
Work Experience and/or Education
Working Conditions
Frequent walking and standing Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds Occasional climbing (using step ladder) up to heights of six feet Fast-paced environment; moderate noise level Occasional exposure to outside weather conditions Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer. About Us
The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.
Duties and Essential Job Functions
Job Qualifications
Knowledge and Skills
Work Experience and/or Education
High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
Working Conditions
Dollar General Corporation is an equal opportunity employer. About Us
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Skills Required
- High school diploma or equivalent
- Six months of supervisory experience or related experience/training
- Effective interpersonal and oral communication skills
- Ability to read and follow planograms and merchandise presentation guides
- Ability to perform basic mathematical calculations, including percentages
- Ability to perform cash register functions and handle cash according to procedures
- Ability to follow safety, facility, and cash control policies
- Ability to drive a personal vehicle for bank deposits, management meetings, and travel to other stores
- Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds
- Ability to frequently walk, stand, bend, stoop, kneel, and occasionally climb a six-foot step ladder
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The Company
What We Do
pOpshelf is Dollar General’s retail store concept built around an affordable, stress-free shopping experience and rotating, trend-led finds. Its assortment includes seasonal merchandise, housewares and home décor, health and beauty products, cleaning and paper supplies, party goods, candy and snacks, toys, games, electronics, and more. Most items are priced at $5 or less, helping shoppers pick up everyday essentials and special treats.
