Lead Sales Associate
The Lead Sales Associate is responsible for ensuring CSD’s Clients, Partners and ultimately all involved patients receive superior service. As a key member of the sales team, the Sales Account, Lead Associate focuses on overall satisfaction, retention and growth of the identified Therapeutic Segment book of business, as well as ensuring contract compliance. As a Lead Associate, you will be accountable for core service delivery for CuraScript (CSD) clients working cross-functionally with all sales areas including; Sales Account Management, Contract Administration, Credit and Collections, Procurement and Finance.
ESSENTIAL FUNCTIONS
- Manages day to day client relationships
- Proactively reviews performance metrics to promote client satisfaction, profitability, and retention
- Utilizes technology, tools, processes and resources to anticipate and exceed CSD clients’ needs and expectations
- Collaborates with Sales Management on client activity, expectations, and service needs
- Up-selling and maximizing the sales potential of key clients to further the efforts in gaining maximum penetration of the customers overall business potential for CSD
MINIMUM QUALIFICATIONS
- Demonstrated Account and Project Management skill set
- Ability to work cross-functionally
- Strong Communication and Collaborations skills
- Prior success in issues resolution
- Ability to operate with the highest sense of urgency.
- Ability to travel 10% of the time for meetings and conferences
SCOPE OF JOB
The scope of responsibility is moderate. The position requires independent thinking and problem solving skills and requires the ability to interact with various internal and external business partners. The ability to understand the issue, identify the root cause, engage the correct business partners, and develop the resolution plan and to track and communicate clearly is critical to be successful in this position. The position will require analytical skill s to review data, recognize trends and make recommendations for solutions
This is a hybrid role and will require the ability to work in-person 3 days a week in the Lake Mary, FL office.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind. As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable. Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
