The Role
Leads regional demand generation through churn control, predictive churn analysis, usage trend analysis, campaign design, database management, and product strategy. Uses market intelligence and customer insights to improve products, increase retention, usage, revenue, and market share. Builds team capabilities and provides product knowledge to the user and revenue team.
Summary Generated by Built In
Job responsibility
Necessary Skills Skills
The role is responsible for retention, usage and revenue enhancement. Also plan actionable basis insights from market & data research.
- Responsible for Churn control
- Responsible for predictive churn analysis
- Analyse usage trends to predict probable drop in usage
- Responsible for devising and driving product strategy to gain market share
- Gather market intelligence and give feedback to product team to improvise the products basis market needs
- Responsible for capability building of U&R team and equip them with the necessary product information
- Responsible for Database Management
- Responsible for Campaign Design & Management
Necessary Skills Skills
- Advanced knowledge of products & technology
- Advanced business understanding
- Customer management
- Project management
- Networking and persuasion skills
- Market knowledge
Transforming Businesses through Digitalization
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
Our People Shape Our Journey Ahead
We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.
Skills Required
- Advanced knowledge of products and technology
- Advanced business understanding
- Customer management skills
- Project management skills
- Networking and persuasion skills
- Market knowledge
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The Company
What We Do
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
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