ERM is the world’s largest specialist sustainability consultancy, with over 50 years of experience helping organizations navigate complex environmental, social, and governance challenges. We bring together a global community of experts to deliver meaningful impact for our clients and the planet.
The Global Delivery Centre (GDC) in Gurugram is ERM’s global operating backbone. It delivers business enablement services in Finance, HR, IT, and Commercial Operations to ensure ERM’s global business runs seamlessly, efficiently, and consistently.
At the GDC, you will:
Be part of a hub that ensures ERM’s business continuity worldwide.
Collaborate with colleagues across geographies to support global operations.
Drive consistency, compliance, and efficiency in core functions.
Work with digital, automation, and AI-enabled tools to optimise how ERM operates.
Work in shifts where required, depending on the role. As processes mature and automation increases, reliance on shifts will reduce.
Why this role matters?
As an R2R Manager, you will lead ERM's global Record-to-Report operations, ensuring accurate, timely, and compliant financial close and reporting activities across multiple regions. You will partner with Global Finance, FP&A, Tax, Audit, and Internal Controls teams to drive standardization, strengthen governance, and support ERP transformation initiatives. This role is critical to improving reporting quality, enhancing operational efficiency, and enabling scalable global finance operations.
What your impact is?
Drive timely and accurate month-end, quarter-end, and year-end close across global entities.
Improve balance sheet integrity through robust reconciliations, controls, and governance processes.
Support successful ERP and consolidation system transformation initiatives by embedding standardized processes.
Enhance audit readiness and compliance through high-quality documentation and control execution.
Increase reporting efficiency through automation, dashboarding, and continuous process improvement initiatives.
Build strong partnerships with global finance, tax, audit, and FP&A stakeholders to improve decision-making and transparency.
What will you bring?
14+ years of experience in R2R, accounting operations, controllership, or audit.
Qualified Chartered Accountant (CA).
Strong technical accounting knowledge of IFRS and/or US GAAP.
Experience managing global month-end close, financial reporting, and balance sheet controls.
Proven experience leading process transitions, transformation projects, or ERP implementations.
Strong stakeholder management skills with the ability to collaborate across global teams.
Experience with reconciliation governance, intercompany accounting, and audit support.
Strong analytical, problem-solving, and process improvement capabilities.
Experience with OneStream, ERP systems, Advanced Excel, and reporting tools.
Preferred qualifications, skills & competencies
Experience within a shared services or Global Capability Center (GCC/GDC) environment.
Exposure to OneStream, Power Automate, Power BI, or other automation tools.
Experience supporting global finance transformation programs.
Knowledge of internal controls, SOX, and compliance frameworks.
Experience working across multiple regions and legal entities.
Key responsibilities
Lead global month-end close, reconciliations, intercompany accounting, and financial reporting activities.
Ensure journal entry governance, accrual accounting, and balance sheet controls are executed effectively.
Manage close calendars, reporting timelines, and chart of accounts harmonization initiatives.
Support internal and external audits by maintaining complete, accurate, and compliant documentation.
Drive process improvement, automation, and reporting enhancements through OneStream and Power Automate.
Partner with FP&A, Tax, Internal Controls, and regional finance teams to ensure reporting accuracy and compliance.
Monitor KPIs and reporting metrics to identify process improvement opportunities.
Lead, coach, and develop R2R team members while promoting a culture of accountability and continuous improvement.
Skills Required
- Bachelor's degree in Finance, Accounting, Business, or related discipline
- 8-12 years of experience in finance operations, service management, or shared services environments
- Ability to work in shift
- In-office during onboarding, then hybrid (3 days/week)
- Strong understanding of service management and operational governance
- Experience with ticketing tools and workflow platforms
- Experience delivering automation using Power Automate, Power Apps, and Power BI
- Strong analytical and reporting skills
- Ability to work cross-functionally with Finance, IT, and global stakeholders
- Effective professional communication across all levels and functions
- Ability to work with minimal direction and collaborate to meet deadlines
- Strong organizational skills and attention to detail
- Highly motivated with strong work ethic to own and drive tasks to resolution
What We Do
Sustainability is our business. As the world’s largest specialist sustainability consultancy, ERM partners with clients to operationalize sustainability at pace and scale, deploying a unique combination of strategic transformation and technical delivery capabilities. This approach helps clients to accelerate the integration of sustainability at every level of their business. With more than 50 years of experience, ERM’s diverse team of 8000+ experts in 40 countries and territories helps clients create innovative solutions to their sustainability challenges, unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations
