Lead Quality Engineer

At Luminator Technology Group, we believe we are Better Together. We always put the Customer First, focus on achieving Results, strive to Be the Best, and foster a culture of Respect & Trust.

We are on a mission to innovate and revolutionize global transportation technology. Luminator is a global leader spanning over 85 countries and nearly 1,000 employees worldwide.

Luminator is seeking to fill our full-time Lead Quality Engineer role to join our growing and dynamic Bus Division team where you will be an integral part of the organization.

The Lead Quality Engineer will provide leadership and technical expertise to ensure the highest standards of quality in the production of mass transit parts. You will drive continuous improvement initiatives, ensure compliance with customer requirements, and foster collaboration across internal teams and suppliers. Key responsibilities include:

• Customer Engagement & Issue Resolution
  Lead customer meetings to address quality concerns and ensure timely resolution of issues.
  Manage customer audits, prepare responses to findings, and ensure corrective actions are implemented.

• Quality Metrics & Performance Monitoring
  Develop, prepare, and monitor quality performance metrics.
  Create action plans to address areas of low performance and drive improvement initiatives.

• Process Development & Documentation
  Modify existing quality processes and procedures; develop new ones to meet evolving requirements.
  Prepare and implement Quality Inspection Instructions for various product types.

• Auditing & Compliance
  Conduct internal and supplier audits to ensure compliance with standards and specifications.
  Support Supplier Quality in evaluating and qualifying new suppliers and improving existing supplier performance.

• Corrective Actions & Problem Solving
  Lead investigations of customer non-conformance reports using 8D methodology.
  Coordinate failure analysis with Engineering and drive corrective actions across cross-functional teams and suppliers.

• Reporting & Continuous Improvement
• Prepare and monitor monthly reports for quality performance metrics.
• Identify opportunities for continuous improvement and implement best practices.

What You’ll Bring to the Team

Knowledge

• Production and Processing — Raw materials, production processes, quality control, and cost optimization.
• Engineering and Technology — Practical application of engineering principles and techniques.
• Customer Service — Meeting quality standards and ensuring customer satisfaction.
• Mathematics — Applied statistics and calculations for quality analysis.
• Mechanical — Understanding machines, tools, and maintenance.

Skills

• Quality Control Analysis — Testing and inspection of products and processes.
• Complex Problem Solving — Developing and implementing solutions for quality issues.
• Critical Thinking — Evaluating alternative solutions and approaches.
• Judgment and Decision Making — Choosing the most effective actions.
• Active Listening — Understanding customer and team needs.

Abilities

• Written & Oral Comprehension — Communicate effectively in writing and speech.
• Deductive Reasoning — Apply general rules to specific problems.
• Problem Sensitivity — Recognize potential issues before they escalate.

• Education: Bachelor’s degree in Engineering or related field preferred; advanced degree a plus. Equivalent experience may be considered.
• Experience: Minimum 5 years in Quality Engineering or related field, with experience in AS9100 or ISO22163 environments required. Manufacturing and mass transit or automotive sector experience preferred.
• Technical Skills: Proficiency in Microsoft Office; experience with CAD, SmarTeam, Smartsheet, Syteline, and Fracas preferred.
• Certifications: Lean Six Sigma and Internal Auditor certifications preferred.
• Other:
  • Strong knowledge of quality systems and structured problem-solving methodologies (8D, A3, etc.).
  • Ability to read and interpret drawings and technical documents.
  • Leadership experience in lean management systems preferred.
  • Excellent communication and cross-functional team leadership skills.

• Competitive compensation with career growth potential.
• Generous time off: Vacation and sick time, 10 company holidays, and 2 floating holidays.
• 401K Matching.
• Educational Assistance Program for professional growth.
• Health and wellness: Medical, dental, and vision coverage plus 401k matching.
• Find out more about us by visiting our  Life@Luminator page!