Lead Quality Engineer

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Lead Quality Engineer works within an agile/scrum Product Engineering team to play a leadership role in a team’s delivery of engineering needs.  This leader represents the team and technical interests in meetings for several purposes.  This is a servant leader role producing and executing with the team and product quality practice in a hands-on craft.  There is a focus on helping teach and mentor people in the team.  The role serves as a source of craft direction on a team level in addition to their own delivery.  
Responsibilities: 

• Implements and records quality metrics.    

• Conducts tests and inspections to identify production, process, or product issues, and presents solutions.  

• Ensures and participates in a collaborative team test case, code, or development review. 

• Ensures the team is executing the prepared test cases and the results are documented appropriately. 

• Fosters a collaborative relationship with developers to maximize the value of testing.

• Learning to teach and mentor team members in depth of craft. 

• Reviews technical work and helps others improve approach, communication, and delivery.

• Applies technical skills and understanding required to complete often technically difficult tasks to the definition of done.

• Leads the team when new skills or approaches may be required for delivery.  

• Conducts Proof-Of-Concepts for new solutions and/or technologies when asked and communicates with team.

• Identifies and ensures implementation of work process improvement concepts.

• Assists in developing and maintaining the quality strategy for product team.

• Initiates and drives new ideas and technologies on the product team and/or quality practice. 

• Contributes to product quality practice strategic goals and best practices. 

• Promotes ongoing learning by contributing to learning activities such as learning series, knowledge articles, presentation, or other forms of learning.

Skills:

• Growth Mindset - Actively looks for opportunities to try and learn new things. Hungry to try new tools and techniques or try new areas of the business to test yourself.

• Advocacy - Advocates for the wider team, championing the work and effort of many. 

• Empathy & Humility - Trusted by peers and your team. Can take any problem team and help them drive in the same direction.

• Communication - Communicates with organization. Helps others in team to communicate.

• Initiative - Uses your own judgment to make decisions without asking another person's advice.

• Objectivity & Adaptability - Takes problems outside your skillset and quickly adapts to solve them. Helps peers do the same.

• Debugging & Monitoring - Uses systematic debugging to diagnose all issues located to a single service and drives monitoring work across the team.

• Security - Consistently approaches all engineering work with a security lens.

• Technical Understanding and Prioritization - Is a technical and prioritization leader within the team, including taking some ownership of other team members' technical growth and development.

• User Focus - Actively organizes for teams around them to participate in user-focused development, advocating for the user at all stages.

• Application Testing - A growing leader within the team around testing strategy.

• Attention to Detail - Brings quality up in product teams and departments. Builds process to help others to improve the quality and detail of their own work. Recognized team wide as having an eagle eye.

• Writing Code - Is a go-to within the team and the wider organization across multiple codebases, languages, and technology adoption. You are known as a hub of code knowledge across multiple teams. Proposes and owns the implementation of new languages and technologies where deemed appropriate.

• Test Automation - Independently creates automated tests, advising the rest of the team on the quality of tests.

• Product Knowledge - Has in depth knowledge of the product. Tailors solutions to customer needs based on deep product understanding.

• Business Context - Understands how the business works and the goals of your team. Relates that to your own work.

• Software Architecture - Consistently designs code that is aligned with the overall architecture. Plans accordingly for changes and impacts of change.

• Culture and Togetherness - Actively signals according to behaviors you want to see. Keeps a cool head around others even in stressful situations. Is involved in the planning and organizing of team activities.

• Developing Others - Recognizes strengths of peers and looks for ways to support those strengths through project work. Invests time in materials or processes to support team growth. Peers see you as an informal coach.

• Team Leadership - Capable of informally managing interns and other staff. Possibly manages one or two junior team members. Does not look for glory and does not complain about work that needs to be done. Assumes good decisions in others' work. Broadly, you do what you say you are going to do.

• Stakeholder Management - Known for being efficient and reliable, and doing what you say you will do. Proactively manages expectations even when it results in frustration or personal reputation risk.

• Hiring and Org Design - A competent interviewer. Follows a structured hiring process and contributes to decision.

Qualifications/Requirements:

• Graduation or Post Graduation degree in Computer Science or engineering fields, or equivalent experience.

• 10+ years of software testing experience.

• 6+ years of experience in test automation of test cases and suites.  

• Experience programming in C/C++, Java, or another language.  

• Experience testing web service and technologies (e.g., REST and JSON, XML, HTTP, Web Server, etc.).  

• Solid understanding of object-orient programming (OOP) and Design Patterns. 

• Solid understanding of techniques and approaches for testing test software components/objects.   

• Good working experience in multiple Automation Tools.  

• Experience writing SQL queries and querying relational databases.

• 4+ years of experience with agile environments. 

• Experience leveraging Azure DevOps (ADO) or Jira for work item management and CI/CD automation, as well as Git for version control.

• At least one technology certification. 

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:

Crowe Horwath IT Services Private Ltd. is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.

Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.