Hilton Grand Vacations

Lead Quality Assurance Specialist

Posted 4 Days Ago

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Orlando, FL, USA

In-Office

Mid level

Travel

The Role

The Lead Quality Assurance Specialist serves as the primary contact for customers during the closing process of their vacation ownership purchases and requires strong customer service and administrative skills.

Summary Generated by Built In

There’s something truly outstanding about Hilton Grand Vacations. We work in an exciting and upbeat environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.

We are looking for a driven individual who is looking to be involved at the end of our sales process. As a Lead Quality Assurance Specialist, you serve as the primary liaison between customers and the contractual aspects of their new purchases. This person assists with closing documents as a customer makes a decision to purchase our vacation ownership product. If you possess strong customer service skills and administrative experience, this opportunity could be an excellent fit for you!

Qualifications

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

Requirement 1
Requirement 2
Requirement 3

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Preferred 1
Preferred 2
Preferred 3

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.