Lead QA, AB Friends

You will have impact and fun at work by:

• Defining and evolving our game's core testing strategy, making sure it aligns beautifully with both the development lifecycle and our business goals.
• Championing key quality metrics (KPIs), as in developing and driving metrics, and being the trusted source for visibility on all QA planning and activities across the team. Documenting QA processes and creating reports. 
• Collaborating closely with game leadership to structure risk assessments, contribute to planning, and ensure quality is prioritized in the backlog.
• Owning our QA budget, forecasting, and vendor management, aligning all external testing efforts for maximum cost efficiency and positive impact.
• Coaching our in-house QA team members, and encouraging a shared sense of accountability. You’re not a supervisor but rather the craft expert who leads the way. 
• Driving continuous improvement for all QA processes, tools, and practices to ensure we're always ready for a smooth, exciting release.
• Understanding and supporting investigations into live issues, ensuring a consistently high-quality experience throughout development and ongoing live operations.

Experience and skills we are looking for:

• You have a QA background, including 4+ years of experience in decision-making QA roles for mobile games.
• You have deep, supportive experience leading QA on live mobile games, which means you have a strong understanding of both mobile platforms and the full release process, including store submissions.
• You understand configuration management and live game content (e.g. A/B testing, configurations)
• You're comfortable and committed to managing external vendors and QA budgets, ensuring we're working together effectively.
• You're proficient with test and defect management tools, and you understand how to use data and analytics to track KPIs and make informed decisions.
• You're an honest, thoughtful communicator in cross-functional teams, and you use a systems-thinking approach to problem-solving.

It would be nice if you also have the following skills:

• You have a special understanding of mobile Free-to-Play (F2P) games.
• You have experience in automation and/or AI utilization.