Our advanced manufacturing sets us apart – we set the lowest tolerances and highest production values to develop machines that not only perform better, but are built better too. Perfectly crafted and pleasing to engage with.
About the roleAs Lead QA Engineer, you’ll take on a high‑impact role in our in-house manufacturing facility. Acting as the key connector between factories, customers, and material suppliers, you’ll shape how quality is delivered end‑to‑end—from raw materials to finished motors in the field.
You’ll be empowered to champion the voice of the customer, lead complex quality investigations, and drive meaningful, long‑term improvements across the supply chain. This role offers broad exposure to manufacturing, supplier management, and customer engagement, with real ownership over outcomes. As our quality scope continues to expand, you’ll help elevate our standards, strengthen cross‑functional collaboration, and play a visible role in shaping future quality processes—making it an ideal opportunity for someone seeking growth, influence, and hands‑on leadership.
1. Be the Voice of Quality & the Customer
Act as the primary quality interface between factories, customers, and suppliers
Lead Voice of Customer (VoC) 8D investigations from issue identification to closure
Manage RMAs and corrective actions to ensure timely, effective resolution
Present customer quality performance and insights to stakeholders
2. Drive Operational and Supplier Excellence
Ensure motor specifications and quality standards are consistently achieved
Own raw material and supplier‑related quality issues, working directly with suppliers to resolve root causes
Conduct on‑site quality verifications at contract manufacturer locations where needed
Drive continual improvement initiatives to reduce PPM defect rates
3. Strengthen Systems, Processes & Governance
Oversee end‑to‑end RMA workflows with contract manufacturers
Maintain accurate QA records, QSI, CoC, and SAP (DDM Motors) data integrity
Create, update, and standardize Operating Procedures and Work Instructions
Build scalable quality practices that support long‑term growth
This role is designed to groom you within the quality team - offering mentorship, cross‑functional exposure, and increasing scope of responsibility to prepare high performers for career progression within the organisation.
A Bachelor’s degree in Engineering, Quality Assurance, or a related discipline
Solid experience in quality engineering, ideally within motor or electronics manufacturing
Proven capability in 8D problem solving, Voice of Customer methodologies, RMA, and CAR processes—demonstrating readiness to lead complex quality issues
Hands‑on experience working directly with suppliers to resolve raw material quality concerns and influence improvement at the source
Strong working knowledge of SAP QA modules and disciplined document management
Clear, confident communication skills with the ability to lead discussions, influence outcomes, and present to senior stakeholders
A collaborative mindset and the ambition to build strong relationships across internal teams, customers, contract manufacturers, and suppliers
Willingness to travel to supplier and CM sites as part of developing end‑to‑end quality leadership exposure
Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition. #LI-AK
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Skills Required
- Bachelor's degree in Engineering, Quality Assurance, or a related field
- Experience in quality engineering, preferably in motors or electronic manufacturing
- Skills in 8D problem solving and Voice of Customer methodology
- Experience with RMA and CAR processes
- Confidence in SAP QA modules and document management
- Strong communication, negotiation, and reporting skills
- Ability to build productive relationships with suppliers and manufacturers
- Willingness to travel to supplier and manufacturer sites
Dyson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dyson and has not been reviewed or approved by Dyson.
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Healthcare Strength — Medical, dental, and vision offerings are broad, paired with company‑paid life and disability coverage, plus EAP, backup care, and wellness incentives. Employer‑funded healthcare dollars and premium‑discount or Lifestyle Spending Account options further enhance coverage value.
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Retirement Support — A 401(k) with a company match is consistently advertised on U.S. postings. This provides predictable retirement support across roles.
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Wellbeing & Lifestyle Benefits — Wellbeing programs, commuter benefits, and notable product discounts supplement core coverage. Wellness incentives and a Lifestyle Spending Account expand lifestyle support beyond medical plans.
Dyson Insights
What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
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