Role: Lead Projects
Location: Mumbai, Bangalore, Gurgaon
Full/ Part-time: Full Time
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About the role
Experienced professional in Account Management. Participates in various account management activities and customer relationship management.
Responsible for representing the company's interests and building business relationships to enhance account management performance. This role is designed to lead and contribute to international AIoT initiatives, working at the intersection of data science, energy management, HVAC systems, and advanced AIoT technologies. As a highly visible role within the organization, it offers significant career development potential, enabling the individual to influence strategic outcomes and build expertise in cutting-edge AIoT applications across diverse markets.
key Responsibilities:
- Lead multi-site, multi-year AIoT managed services programs in collaboration with external clients and internal stakeholders.
- Drive promoter-level NPS scores for assigned accounts, ensuring successful renewals and account growth.
- Manage accounts through a structured governance framework, including quarterly business reviews (QBRs) with program sponsors.
- Would be closely working with client to understand their requirement, make detailed projects plans understand the technical scope of work, tracking the progress of the project and reporting the deviations to the management.
- Oversee budget creation and handle operational processes such as SAP transactions for material shipment, sales order (SO) creation, etc.
Requirements
Education: Any Engineering Degree
Experience: 5 - 10 years' experience in similar domain
Job Description
- Strong communication and stakeholder management abilities.
- Demonstrated effectiveness at the executive level.
- Familiarity with SAP
- Conducts business development activities for account management teams within defined customer segment to support the business strategy.
- Identifies bid opportunities, participates in the preparation of bid responses and the negotiation with potential customers.
- Develops new customer contact leads for the sales business development team.
- Proactively supports and develops prospective projects with assigned customers and presents to sales business development team.
- Develop personal customer relationships with prospective accounts to influence opportunities.
- Attends trade shows, presents new products to increase the visibility of the organization. Prepares workshops for assigned customers
Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
- Make yourself a priority with flexible schedules, parental leave
- Drive forward your career through professional development opportunities
- Achieve your personal goals with our Employee Assistance Programme
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Apply Now!
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Skills Required
- Any Engineering Degree
- 5-10 years experience in account management or similar domain
- Experience leading multi-site, multi-year managed services or projects
- Strong communication and stakeholder management skills
- Demonstrated effectiveness at the executive level
- Familiarity with SAP (transactions, sales order, material shipment)
- Experience with business development, bid preparation, and client workshops/trade shows
Carrier Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carrier and has not been reviewed or approved by Carrier.
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Leave & Time Off Breadth — Paid time off is described as generous with the option to purchase additional days, and policies scale with tenure. This breadth helps offset base-pay concerns for some roles.
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Parental & Family Support — Paid parental leave covers birth, adoption, and bonding with structured programs for primary caregivers. Coverage spans various family situations, enhancing overall support.
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Retirement Support — Retirement offerings include a 401(k) with a Lifetime Income Strategy focused on converting savings to income. This structure emphasizes long-term financial planning.
Carrier Insights
What We Do
As the leading global provider of healthy, safe and sustainable building and cold chain solutions, Carrier Global Corporation is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit www.Corporate.Carrier.com.
