Lead Project/Program Manager

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
106K-178K Annually
Senior level
Internet of Things • Mobile • Retail
The Role
Lead end-to-end management of multiple concurrent Learning & Development initiatives, coordinating cross-functional teams from intake through delivery and measurement. Define scope, schedules, governance, risk mitigation, and quality standards. Drive stakeholder alignment, report KPIs and outcomes, and lead post-mortem improvements to ensure projects meet timelines, budget, and business impact.
Summary Generated by Built In

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.This role is responsible for managing enterprise-wide Learning & Development projects supporting training strategy, content development, and deployment. The Project Manager ensures seamless coordination across the full lifecycle of training initiatives — from intake and scoping through delivery execution and results analysis — while driving operational excellence, stakeholder alignment, and measurable business impact.

Key Roles and Responsibilities
  • Conducts end-to-end project management of multiple concurrent L&D initiatives that are cross-functional and strategic in nature. Oversees all phases of the project lifecycle including intake, planning, development, logistics, delivery readiness, execution, measurement, and continuous improvement.
  • Directs cross-functional teams to complete project deliverables within defined timelines and scope. Partners with Strategists, SMEs, Learning Delivery Teams (LTDs), and Workforce Management to ensure alignment between business strategy, learning solutions, and execution.
  • Defines project scope, objectives, milestones, and resource requirements. Develops detailed work plans, schedules, and status reporting to ensure project visibility and accountability.
  • Leads project governance through kickoff meetings, status calls, and stakeholder communication, proactively identifying risks, resolving issues, and removing roadblocks.
  • Ensures adherence to quality standards across deliverables and manages the integration of cross-functional and vendor contributions where applicable.
  • Drives measurement and reporting of project outcomes, including KPIs and success metrics. Leads post-mortem analysis to capture insights, best practices, and opportunities for improvement, and communicates results to stakeholders through client readouts and executive updates.
Required Qualifications
  • 5–7 years of project management experience leading complex, multi-stakeholder projects.
  • Proven track record managing projects from initiation through closure on time and on budget.
  • Strong written and verbal communication skills with experience presenting to senior leadership.
  • Ability to manage multiple concurrent projects in a fast-paced environment.
  • Strong organizational, prioritization, and stakeholder management skills.
Preferred Qualifications
  • PMP certification preferred.
  • Agile/Scrum certification preferred.
  • Prior L&D, learning operations, or training program management experience.
  • Familiarity with training operations, instructional design lifecycles, and learning content vendors.
Travel

Minimal; occasional travel for stakeholder and vendor engagements.

Our Lead Project/Program Mgmt jobs earn between $106,100.00 - $178,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia, Dallas, Texas

Salary Range:

$106,100.00 - $178,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Skills Required

  • 5-7 years of project management experience leading complex, multi-stakeholder projects.
  • Proven track record managing projects from initiation through closure on time and on budget.
  • Strong written and verbal communication skills with experience presenting to senior leadership.
  • Ability to manage multiple concurrent projects in a fast-paced environment.
  • Strong organizational, prioritization, and stakeholder management skills.
  • PMP certification.
  • Agile/Scrum certification.
  • Prior L&D, learning operations, or training program management experience.
  • Familiarity with training operations, instructional design lifecycles, and learning content vendors.

AT&T Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AT&T and has not been reviewed or approved by AT&T.

  • Healthcare Strength Health coverage spans medical, dental, vision, and mental health services, plus a personal healthcare team, wellness apps, and supplemental options such as fertility care, cancer support, doula services, and wigs for chemotherapy. These comprehensive offerings are portrayed as supporting a wide range of employee needs.
  • Leave & Time Off Breadth Paid time off includes vacation, holidays, sick days, caregiver time, parental leave, and adoption assistance, with some roles reaching about 23 days of PTO after several years. Community volunteer days and flexible time off options add further support for work-life balance.
  • Wellbeing & Lifestyle Benefits Employees receive sizable service discounts like 50% off most wireless plans and broadband, along with savings on travel, event tickets, and insurance. Additional workplace perks such as hybrid work models and relocation assistance contribute to overall value.

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The Company
HQ: Dallas, TX
150,000 Employees

What We Do

Bring us your biggest career aspirations. Share your boldest dreams. This is a moment to get energized. Through 5G and Fiber, AT&T provides connectivity that leads to smarter homes, safter communities, higher quality health care and more life-changing innovations. With AT&T, Connecting Changes Everything.

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