Senior Collaboration Services Engineer

Reposted 10 Hours Ago
Be an Early Applicant
Hartford, CT, USA
In-Office
129K-193K Annually
Senior level
Fintech • Payments • Financial Services
The Role
This role involves leading the development and integration of AI solutions within the Microsoft 365 ecosystem, focusing on architecture, performance optimization, governance, and team mentorship while driving innovation in productivity.
Summary Generated by Built In
Lead IT Engineer - IE07ME

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

         

Lead Productivity AI & Agentic Platforms Engineer

Core Responsibilities

  • Solution Ownership:
    Deliver complex subsystems and integrations for Gemini Enterprise, Copilot and related Microsoft 365 services, owning solutions end‑to‑end from design through production.

  • Architecture & Design:
    Define solution architecture for Copilot and agentic deployments, including governance, security, scalability, resiliency, and lifecycle management.

  • Integration:
    Integrate and connect Gemini Enterprise and Microsoft 365 Copilot with enterprise systems and M365 workloads, ensuring seamless interoperability across platforms.

  • Performance and Optimization:
    Identify and implement opportunities for automation, refactoring, performance tuning, and maintainability improvements across agentic solutions.

  • DevOps Practices:
    Implement CI/CD pipelines for agent platforms such as Gemini Enterprise and M365 Copilot‑related services, aligned with enterprise DevOps and security standards.

  • Leadership & Mentorship:
    Guide junior engineers, lead technical and architectural discussions, and influence platform‑level engineering and design decisions.

  • Governance & Compliance:
    Ensure adherence to AI governance policies, licensing requirements, and enterprise data protection standards.

  • Innovation:
    Drive adoption of Copilot, Copilot components, Gemini Enterprise, and AI‑driven insights to enhance productivity and decision‑making across business units.

Required Skills

  • Deep knowledge of the Microsoft 365 ecosystem, including Teams, SharePoint, Outlook/Email, and Viva Insights.

  • Expertise in Gemini Enterprise, Copilot for Microsoft 365, Copilot Studio, and AI‑driven automation.

  • Strong understanding of licensing models and enterprise deployment strategies.

  • Experience with scripting, automation, and integration, including Power Platform, PowerShell, and Python.

  • Familiarity with data governance, security, and compliance best practices in enterprise environments.

Preferred Qualifications

  • Advanced technical expertise in Gemini Enterprise, the Microsoft 365 ecosystem, and AI agentic creation and management capabilities.

  • Ability to anticipate business needs and develop forward‑looking technical and AI strategy.

  • Strong problem‑solving and architectural decision‑making skills.

  • Demonstrated leadership in complex agentic implementations and multi‑team coordination.

  • Experience with Copilot, Copilot Studio, and contextual AI responses.

  • Knowledge of analytics and reporting tools, including Power BI and Viva Insights dashboards.

  • Proven track record leading enterprise‑scale AI and productivity platform implementations. Work Arrangement

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$128,800 - $193,200

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits

Skills Required

  • Deep knowledge of the Microsoft 365 ecosystem including Teams, SharePoint, Outlook and Viva Insights
  • Expertise in Gemini Enterprise, Copilot for Microsoft 365, Copilot Studio and AI-driven automation
  • Strong understanding of licensing models and enterprise deployment strategies
  • Experience with scripting, automation, and integration including Power Platform, PowerShell and Python
  • Familiarity with data governance, security and compliance best practices in enterprise environments

The Hartford Financial Services Group, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hartford Financial Services Group, Inc. and has not been reviewed or approved by The Hartford Financial Services Group, Inc..

  • Retirement Support The retirement savings plan pairs matching with an additional company contribution and guidance, strengthening long‑term financial security. Consistent 401(k) generosity elevates perceived total compensation across roles.
  • Leave & Time Off Breadth Paid time off, holidays, and paid leaves are described as generous and accessible, supporting work‑life balance. The ability to take meaningful time away adds value beyond base pay.
  • Healthcare Strength Health, dental, and vision options are comprehensive, with supplemental coverages that help manage out‑of‑pocket costs. Mental health resources, EAP access, and wellness programs further reinforce overall benefits value.

The Hartford Financial Services Group, Inc. Insights

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The Company
HQ: Hartford, Connecticut
20,002 Employees
Year Founded: 1810

What We Do

Human achievement is at the heart of what we do. We put our belief into action by not only ensuring individuals and businesses are well protected, but by going even further – making an impact in ways that go beyond an insurance policy

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