Lead Product Owner

What we need  

We are hiring a Lead Product Owner within the Enterprise Technology (ET) team. You will own all aspects of our API technical product in the Agile environment. You will apply specialized healthcare product knowledge across multiple healthcare domains and expertise to understand the business needs and technology objectives, identify and communicate the product vision and roadmap and prioritize and translate needs into requirements to ensure that expected outcomes are achieved. You will be responsible for concurrently managing multiple projects with multiple teams across multiple business areas in a matrixed reporting structure.

• Understand BCBSMA and initiative strategy to develop and support feature-level objectives and acceptance criteria
• Collaborate with key stakeholders across the organization to define, develop, shape and refine API product features
• Develop feature roadmaps in support of strategic initiatives; define feature delivery dates based on team capacity and velocity in partnership with Scrum Masters and Project Management
• Thinks Minimum Viable Product, coupled with continuous improvements
• Manage 2-in-a-box collaboration between business and development teams to properly prioritize and define acceptance criteria
• Ensure that proposed solution concepts are aligned with the existing enterprise framework solution, business roadmap and objectives and the enterprise product management roadmap
• Drive and own backlog management, sequencing product backlog into sprints
• Maintain the functional quality of deliverables by setting and evaluating expectations and acceptance criteria.
• Ensure that prioritized solutions are delivered in a timely manner
• Manage all communication needs as primary point of contact for assigned initiatives
• Mentor product owners on advanced user story backlog prioritization techniques and associated artifacts
• Mentor systems analysts on user story elaboration and requirements documentation techniques
• Responsible for decomposition of value stream epics; collaborating with the team to develop user stories

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

• Demonstrated experience supporting multiple time-sensitive, complex projects, involving multiple stakeholders and/or external vendors.
• Experience implementing and maintaining API’s across multiple Healthcare domains
• Comfort speaking and communicating to different audiences including business and technical teams
• Comfort managing strong personalities, internally and externally

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• The ideal candidate will need: 
  • BA/BS in computer science/technology or business, or equivalent work experience, MS/MBA preferred
  • 8-10 years of experience as a product owner
  • Experience in the healthcare/payor industry
  • Product Owner and Safe Agile certification is a plus
  • Comprehensive understanding of SQL Developer
  • Technical System Analyst or Developer experience

• An understanding of:
  • HL7 fundamentals and standards and FHIR resources
  • REST Application Programming Interface (API) architecture
  • Microservices architecture 
  • The Healthcare industry and the challenges of integrating healthcare systems using APIs 
  • The Software Development Life Cycle (SDLC)
  • AWS Cloud Practitioner Certification is a plus
  • Healthcare EDI standards and formats is a plus

High school degree or equivalent required unless otherwise noted above

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note:  No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can  prevent  amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.