Lead Product Owner

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Reigate, Reigate and Banstead, Surrey, England
In-Office
Insurance
The Role
Company Description

Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good!

We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do.

Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future.

Job Description

We are currently recruiting for a Lead Product Owner to take a lead on our product development activities and optimisation of end to end customer journeys across one of our core value streams. You will build, own and drive our product strategy as well as leading a high performing Product team.

What you’ll do:

  • Build and own the product strategy and roadmap for our value stream, using customer-centric product techniques to identify and tackle product problems.
  • Be an outstanding people leader who motivates and leads product squads to build brilliant customer experiences, drives innovation and upskill on agile mentality, practices and delivery.
  • Lead our product discovery and collaborate very closely with the Customer team on user research and customer testing to bring the voice of the customer into the Agile squads.
  • Take accountability for the product backlog by creating, prioritising and clearly communicating initiatives, epics, user stories & acceptance criteria to deliver maximum value.
  • Drive an approach to product development that is strongly data and insight driven, using methods such as prototyping, user testing and A/B testing.
  • Accountability for setting and delivering objectives & key results, as well as for the implementation and utilisation of appropriate analytics and reporting of the product.

Qualifications

What we’d love you to bring:

  • A passion for product development and people. You will have led agile product teams to build and deliver products that meet and exceed customer needs.
  • Experience of creating, owning and driving product strategy with end-to-end product delivery at a senior level. You'll have a strategic approach with both business vision and the customer at the heart of everything you do.
  • A data driven approach with excellent analytical and problem-solving skills. You will know how to get the best from analytical tools to support data driven decision making.
  • Someone who can build strong, long lasting business relationships and who can confidently challenge and influence colleagues of all levels.
  • Excellent at generating high quality documentation including user stories, use cases and flow diagrams.

Additional Information

What’s in it for you?:

  • Competitive salary that reflects your skills, experience and potential.
  • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success.
  • 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday.
  • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances.
  • Company funded private medical insurance for qualifying colleagues.
  • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members.
  • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources.
  • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities.
  • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues.
  • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.
  • And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC

We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

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The Company
HQ: Reigate
1,152 Employees
Year Founded: 2000

What We Do

We’re on a mission to fix insurance for good. We want to ensure esure is a great place to work for our brilliant colleagues who are working to achieve this ambition, whilst providing fantastic service to our car, home and travel insurance customers. Our people are our strength. Strong insurance heritage and expertise is enhanced by a diverse range of colleagues with proven track records in some of the most technologically advanced and customer focused industries. About esure offers customers a world-class digital experience together with human service when it’s needed most. All our teams are ready to support our customers across 2.5 million car, home and travel insurance policies. Our expertise and use of industry leading technology, data and insights deliver a more personal and intuitive experience to our customers. We are working to be a force for good in the communities where we operate and for our planet. We are playing our part in tackling climate change, reducing our own carbon footprint and supporting our customers in transitioning to electric vehicles. Background Founded in 2000, esure Group plc is a leading, customer focused personal lines insurer. We are one of the UK’s leading providers of Motor and Home insurance products through the esure and Sheilas’ Wheels brands. Our insurance brands support customers on over 2.5 million policies in the UK market. People Our people mission is simple: we aim to make esure a great, progressive & innovative place to work for colleagues committed to delivering fantastic products, service and experiences for our customers.

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