📐 About this role
You’ll sit within the Product org, working as the connective tissue across Product, Engineering, Design (EPD) and GTM (Marketing, Sales, CS). You’ll partner daily with the executive team, ensuring alignment, clarity, and speed.
🦸🏻♀️ Your responsibilities
Run the operating system for Product → GTM: own all planning decks, spreadsheets, dashboards, and executive comms that ensure our products are understood, adopted, and successful.
Drive cross-functional rhythm: manage release notes, GTM enablement packages, training, and all comms between EPD and GTM.
Own product planning infrastructure: maintain and evolve our tooling (JIRA, Notion, dashboards, reporting) to drive velocity and transparency.
Improve the release management process by streamlining release note creation, coordinating with customer success and beta users for early feedback, and meticulously monitoring the quality of customer releases.
Facilitate alignment: ensure roadmaps, OKRs, and priorities are understood across teams, turning ambiguity into clarity.
Roll up your sleeves: draft the slides, crunch the numbers, and write the comms — this is not just orchestration, it’s execution.
Be the force multiplier for the entire product org — the person who makes velocity and clarity possible across Product, Eng, Design, Marketing, and Sales.
Operate at the center of strategy and execution, ensuring the right decisions get made and the right stories get told.
Gain high visibility and influence — working directly with the CEO and exec team, while owning the processes that shape how the company ships product.
Join a values-driven culture rooted in Connect, Challenge, and Own.
⭐️ Is this you?
6–10 years in product operations, program management, or strategic ops at high-growth SaaS or platform companies.
Demonstrated ability to manage executive stakeholders (CEOs, founders) and keep communication effective, concise, and actionable.
Coordinate and lead cross-functional collaboration with engineering, product marketing, customer success, and customers to ensure a seamless product release lifecycle.
Hands-on expertise in building the decks, spreadsheets, dashboards, and artifacts that make cross-org collaboration work.
Strong analytical and communication skills; equally comfortable in a spreadsheet, a planning meeting, or presenting to the exec team.
Track record of scaling release cycles, cross-functional enablement, and stakeholder comms in a complex org.
A “no-ego operator” mindset: you’re just as willing to build a dashboard as you are to shape the planning process that guides the exec team.
Preferred Skills:
Experience with developer platforms, APIs, or AI/LLM products.
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Home office setup, cell phone, internet
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
Compensation Range: $188.1K - $261.1K
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What We Do
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Its fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that automate mission-critical work. Writer’s suite of development tools is supported by Palmyra – Writer’s state-of-the-art family of LLMs – alongside its industry-leading graph-based RAG and customizable AI guardrails. Hundreds of customers like Accenture, Intuit, L’Oreal, Salesforce, Uber, and Vanguard trust Writer to transform the way they work. Founded in 2020 with offices in San Francisco, New York City, and London, Writer is backed by world-leading investors, including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, WndrCo, and others. Learn more at writer.com.
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