Lead Product Manager

Reposted 9 Days Ago
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New York City, NY
In-Office
Senior level
Other
The Role
The Lead Product Manager will define and execute the strategy for a vendor marketplace, ensuring value for couples and vendors. Responsibilities include leading product development, collaborating with cross-functional teams, and employing AI for enhanced user experiences.
Summary Generated by Built In

WHAT WE DO MATTERS:

At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success.

ABOUT THE ROLE AND OUR TEAM:

The experienced and impact-driven Lead Product Manager, Marketplace (you!) will shape the future of The Knot Worldwide’s vendor marketplace – the centerpiece of our global product connecting millions of couples with the professionals who bring weddings to life. As part of the Marketplace zone, you’ll own the strategy for how couples discover, evaluate, and book vendors across categories and geographies, while helping vendors grow their businesses and succeed on our platform. You’ll work cross-functionally with teams in the US and Spain and collaborate with engineering, design, and data science to build a seamless, personalized marketplace experience. This is a high-impact, high-autonomy role reporting to the VP of Product and driving a key pillar of our future growth strategy. 

RESPONSIBILITIES: 

  • Inform the long-term vision and strategy for The Knot’s vendor marketplace, spanning discovery, evaluation and booking
  • Define a roadmap that balances the needs of couples and vendors, ensuring our marketplace delivers exceptional value to both sides
  • Lead development of intelligent, responsive, and personalized vendor discovery and evaluation experiences — including recommendations, filtering, reviews, and comparison tools
  • Experiment relentlessly to improve conversion and reduce friction across the couple journey — from finding a photographer to booking a florist or comparing catering packages
  • Collaborate closely with design and data science to integrate personalization, AI, and predictive insights that make the marketplace more engaging and effective
  • Evangelize the vendor marketplace as a central driver of TKWW’s product ecosystem and a cornerstone of our AI-powered wedding planning future

SUCCESSFUL LEAD PRODUCT MANAGER CANDIDATES HAVE:

  • 7+ years of product management experience, including ownership of marketplace, eCommerce, or two-sided platform products at scale
  • A strong point of view on what it takes to build trusted, high-performing marketplaces that serve millions of users and businesses
  • Experience in vendor or service-based discovery flows (e.g., filtering, reviews, comparisons, booking) and related infrastructure
  • Familiarity with AI-powered recommendations, personalization, or discovery experiences is a plus
  • Highly cross-functional, with exceptional collaboration and communication skills — able to partner effectively with engineering, design, marketing, and analytics teams
  • Strong analytical foundation; comfortable using A/B testing and experimentation to drive decisions
  • Strategic thinker with a systems mindset; you can connect the dots between long-term architecture and near-term user impact
  • Passionate about helping people make confident, personal decisions, whether it’s booking a vendor or building their dream celebration

    WORK MODEL:

    This role is Together@TKWW-eligible and based near our NYC office hub. You’ll be expected to work in the office two days a week as part of our hybrid work model.


At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey.   

WHAT WE LOVE ABOUT YOU:

  • Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments.
  • Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision.
  • Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully.
  • Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way.  You love to win, together.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people.

Together@TKWW is our approach to hybrid work. It’s designed to support how we work best: combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW-eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward.
  • For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
  • For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.

To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.

__

US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Privacy Notice:  The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority. 

Top Skills

AI
Data Science
Ecommerce
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The Company
Austin, TX
989 Employees
Year Founded: 2018

What We Do

In 16 countries around the world, The Knot Worldwide’s leading global family of brands inspire, inform and celebrate our communities as they move through life’s biggest milestones. From the proposal to the wedding day, creating a home to starting a family together, we’re there for them every step of the way.

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