At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 70+ countries worldwide, serving more than 320,000 workplaces.
Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed 100m ARR. We've helped millions of workers across industries and aim to empower 60% of the global workforce. If you're passionate about improving the world of work, one shift a time, join us at Deputy and help shape the future of hourly employment!
You do not need to match every listed expectation to apply for this position. Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
The Lead Product Manager role sits in the intersection of sales and engineering/design/product management, with a commercial lens. This is a lead level individual contributor role with cross-functional leadership responsibilities.
Role Objective
Enhance product-market fit for the US market, ensuring that Deputy resonates compellingly with existing and target customers. Act as a pivotal link between the US Go-To-Market (GTM) strategy and the Product Development (DEP) team, serving as the go-to expert for all product-related matters.
The role drives strategic initiatives focused on expanding Deputy into the US sector. It’s key accountability lies in:
1. Identifying, defining and prioritising product gaps to enhance Product-Market Fit (PMF) for US customers (presence in customer demos, maintaining key alpha account relationships, interviewing customers, following utilisation metrics, etc.)
2. Developing unique value propositions to support sales and marketing efforts in acquiring and retaining US customers. Conduct training sessions and presentations to empower the US GTM team with the necessary knowledge.
Key Job Responsibilities:
- Voice of customer for Deputy within a Mid Market and Enterprise context
- Be a subject matter expert on the role of workforce management solutions in larger companies
- Lead a culture of driving product solutions that scale from a technology and user experience perspective
- Deeply understand customers requirements, formulate a vision to address their needs & rally a team to make it happen
- Work with product managers to understand their roadmaps and influence requirements
- Engage with Enterprise customers/prospects to communicate changes & roadmap
- Align go-to-market teams & senior stakeholders around a product strategy
Requirements:
- Experience shipping products with great user experiences at scale
- Proven technical fluency to understand and deliver on enterprise requirements
- Persistence and a whatever-it-takes approach to ensure that your product and team are successful
- Strong written and verbal communication skills with a talent for precise articulations of customer problems
- Ability to communicate well, whether in small group discussions, larger customers, or to executives
- Creative, analytical mind - be able to create meaningful insights and hypothesis from data and facts
- 5+ years of Product Management experience in SaaS companies
- Computer science or a related technical degree (preferred but not essential)
- Time spent in large scale, enterprise software development or implementation (preferred but not essential)
The pay range for this position takes into account multiple factors that are all considered to determine an individual candidate’s starting pay. These factors include but are not limited to: market factors, experience, technical and non-technical skills, education, certifications, and other business acumen. This range does not include any potential incentive programs, such as individual or organizational performance bonuses.
For candidates based in the San Francisco Bay Area or New York City, the pay range for this position is $183,000-$195,300.
For candidates based outside San Francisco Bay Area or New York City, the pay range for this position is $165,000-176,700.
Employee Perks
- Employee Stock Ownership
- Competitive Compensation Packages
- 401k Company Match
- Comprehensive Health Benefits
- Commuter Reimbursement Program
- Flexible Work Schedule
Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
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