At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
What will you contribute?
Reporting to the Head of Product for Mid-Market, the Lead Product Manager will be responsible for defining and executing the product strategy, roadmap, and commercialization of payment solutions across ACH, Wires, RTP, FedNow, and ISO 20022 initiatives. This role serves as the product and domain leader for payment modernization, partnering closely with customers, sales, engineering, implementation teams, industry associations, and strategic partners to deliver innovative payment capabilities, drive market adoption, ensure regulatory readiness, and maximize business value. The Lead Product Manager will play a key role in shaping product direction, influencing investment decisions, supporting revenue growth, and strengthening Finastra's competitive position in the payments market.
Responsibilities & Deliverables:
Your deliverables as a Lead Product Manager will include, but are not limited to, the following:
Define and execute product strategy and roadmap for ACH and payment modernization initiatives, aligning investments with customer needs, regulatory requirements, and business objectives.
Conduct market research and competitive analysis to identify growth opportunities, emerging payment trends, and product enhancements that increase market share and customer value.
Serve as the subject matter expert for ACH processing, payment lifecycle management, NACHA requirements, returns, exceptions, fraud controls, and operational workflows.
Lead product initiatives supporting payment schemes including ACH, Fedwire, RTP, FedNow, SWIFT, and ISO 20022 payment modernization.
Own product backlog prioritization and collaborate with Engineering, Architecture, UX, QA, and Professional Services teams to deliver high-quality product capabilities.
Define business requirements, epics, user stories, acceptance criteria, and release plans to support agile product delivery.
Engage directly with banks, credit unions, and strategic customers to gather feedback, validate requirements, and identify product improvement opportunities.
Partner with Sales and Solution Consulting teams to support customer presentations, RFP responses, demonstrations, product positioning, and strategic pursuits.
Develop product messaging, value propositions, competitive differentiation, and sales enablement materials to support revenue growth.
Support pricing strategy, commercialization efforts, and go-to-market initiatives for new and existing payment capabilities.
Establish and maintain relationships with key industry organizations, strategic partners, and third-party providers to align product roadmaps and integration strategies.
Monitor regulatory and industry developments impacting payments and drive product readiness for evolving market requirements.
Lead cross-functional initiatives spanning Product, Engineering, Operations, Compliance, Sales, Marketing, and Customer Success teams.
Represent Finastra at industry conferences, customer advisory sessions, webinars, and market-facing events.
Drive innovation and next-generation payment capabilities that create long-term value for customers and support Finastra's strategic growth objectives.
Required Experience:
Experience in Product Management, Payments, Banking Technology, or Financial Services.
Deep knowledge of ACH payment processing, NACHA rules, payment operations, and exception management.
Experience with payment modernization initiatives, including ISO 20022, RTP, FedNow, Fedwire, and SWIFT payment ecosystems.
Proven experience defining product strategy, roadmaps, business requirements, and product delivery plans.
Strong customer-facing experience with banks, financial institutions, and strategic partners.
Experience supporting sales engagements, product demonstrations, RFPs, and commercial opportunities.
Strong analytical, critical thinking, and problem-solving skills.
Excellent verbal, written, presentation, and stakeholder management skills.
Demonstrated ability to collaborate effectively across cross-functional and global teams.
Ability to manage multiple initiatives simultaneously while balancing strategic and tactical priorities.
Passion for innovation, market analysis, and delivering customer-centric solutions.
Bachelor's degree in Business, Technology, Finance, or related field.
Preferred Experience:
Experience working with cloud-based and SaaS payment solutions.
Knowledge of U.S. payment systems and financial institution operations.
Experience working with industry bodies such as NACHA, Federal Reserve initiatives, and payment modernization programs.
Experience leading strategic product initiatives and influencing executive stakeholders.
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:
Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.
Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.
Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*
Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.
Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.
Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.
*Specific benefits may vary by location.
At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.
Be unique. Be exceptional. Help us make a difference at Finastra.
Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.
Skills Required
- Experience in Product Management, Payments, Banking Technology, or Financial Services.
- Deep knowledge of ACH payment processing, NACHA rules, payment operations, returns, exceptions, and fraud controls.
- Experience with payment modernization initiatives including ISO 20022, RTP, FedNow, Fedwire, and SWIFT.
- Proven experience defining product strategy, roadmaps, business requirements, and product delivery plans.
- Strong customer-facing experience with banks, credit unions, and strategic partners.
- Experience supporting sales engagements, product demonstrations, and RFP responses.
- Strong analytical, critical thinking, and problem-solving skills.
- Excellent verbal, written, presentation, and stakeholder management skills.
- Demonstrated ability to collaborate effectively across cross-functional and global teams.
- Ability to manage multiple initiatives simultaneously while balancing strategic and tactical priorities.
- Bachelor's degree in Business, Technology, Finance, or related field.
- Experience working with cloud-based and SaaS payment solutions.
- Knowledge of U.S. payment systems and financial institution operations.
- Experience working with industry bodies such as NACHA and Federal Reserve initiatives.
- Experience leading strategic product initiatives and influencing executive stakeholders.
Finastra Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Finastra and has not been reviewed or approved by Finastra.
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Leave & Time Off Breadth — Leave is positioned as flexible/“unlimited” in many roles, which can support work-life balance when team norms allow it. Hybrid/flexible working is also framed as a core part of the overall rewards experience.
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Parental & Family Support — Parental leave is described as relatively generous in the US, with multiple references to roughly three months (or around 12 weeks) fully paid and equal leave for mothers and fathers. This is repeatedly highlighted as a meaningful component of the benefits package.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through offerings like an Employee Assistance Program and TaskHuman coaching, alongside volunteering time off and employee networks. These programs broaden total rewards beyond cash compensation.
Finastra Insights
What We Do
At Finastra our purpose is to unlock the power of finance for everyone & redefine finance for good. We’re the orchestrator of open finance; building and delivering innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. We’re one of the world’s largest FinTechs, working with over 9,000 customers including 90 of the top 100 banks globally. We’re creating a pioneering open platform that’s disrupting the financial industry, changing how financial software is developed and used. We believe in collaboration for innovation, to unlock the potential of people, businesses and communities. We have an unmatched portfolio of financial software and deliver mission critical solutions for financial institutions of all sizes, on premises or in the cloud. Our open architecture and platform approach embrace a wide ecosystem of partners and co innovators. Together we're leading the way in which applications are written, deployed and consumed in the world of financial services. Our people mission is to be the most loved and inclusive fintech company in the world; a mission we take seriously. DE&I factors into everything we do and every decision we make as a business. When you join Finastra, you open up a world of possibilities. With us, you can supercharge financial institutions, big tech and fintech while also building a more inclusive finance industry. We believe our people thrive when given the opportunity to be their authentic selves and we trust our people to work how, when and where they want; this is OPENworking. Our 2+ policy provides the perfect mix of focused work at home, coupled with the meaningful connection that comes from in person collaboration, coaching and community. We're rolling out a new programme where our people take as much leave as they need; we do not count vacation days and we trust our people to work in a way that suits them, when it suits them. Come join the future of Fintech, and make your world. OPEN.
