Lead Product Manager- Technical

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Product Manager- Technical

The Data Platforms and Engineering team (Data Warehouse) is looking for a Lead Product Manager - Technical to drive our customer experience strategy forward within our data platform. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This individual will be responsible for supporting our ever-growing needs by building/overseeing the strategy for our Unified Data Acquisition and Processing platform including its performance, quality, capacity and scalability.
Key Responsibilities
• Partner with key stakeholders to identify business opportunities, solve problems, and deliver solutions.
• Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
• Generate and maintain actionable roadmaps capturing specific goals and expected outcomes
• Prioritize the backlog of asks across multiple customer teams
• Facilitate backlog grooming sessions, providing the what and why, so the development teams can define the how
• Serve as the liaison between the business and technical teams for new efforts
All About You
• Look at everything through the eyes of the customer in order to discover their needs
• Be skilled at comprehending complex systems as well as explaining technical challenges concisely and clearly
• Be able to effectively articulate, through written and verbal communication, the roadmap to a wide variety of stakeholders
• Always approach requests and problems with an analytical mindset
• Finance or Payment Industry experience is a plus
• Knowledge of data platforms, Nifi, or data pipelines is a plus

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $119,000 - $190,000 USD