Job Posting Title:
Lead Product Manager (PH)Req ID:
10160200Job Description:
“We Power the Magic!” That’s our motto at Disney Parks, Experiences and Products Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest and Cast experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, PhotoPass and Merchandise lines of business, which includes Room and Tickets eCommerce and products such as Hey Disney!, MagicBand+, Disney Genie and Disney Genie+.
The Lead Product Manager is responsible for managing the strategic direction of technology and digital experience for the Disney Cruise Line business. Reporting to the Senior Manager of Product Management, the Lead Product Manager collaborates with leadership to establish and execute commercial strategies across latest technologies.
Key Areas of Focus include
- Working with multiple products, teams, and interdisciplinary leaders in such areas as line of business Marketing, Sales, Technology, Operations, Project Management, Design, and Analytics to bring strategies to market that support business opportunities and enhance the digital Guest experience and increase online conversions and revenue.
- Developing product strategies and implementation of capabilities and tactics that align with our strategic priorities, key performance indicators, and objectives & key results as defined by the business and our Technology & Digital organization.
- Monitoring business and digital trends, Guest behaviors and expectations, emerging technologies and competitive intelligence to establish and prioritize the digital roadmap.
- Cultivate a strong understanding of key performance indicators and regularly analyze weekly reports to detect trends and identify opportunities for enhancing digital performance.
Responsibilities
- Work to gather requirements for all aspects of complex projects, collaborating with all impacted teams including creative and technology for agreement.
- Drive implementation of a business digital and technology roadmap by ensuring the development teams understand the product goals and priority.
- Document features by translating the product concepts into user stories, epics and other appropriate product deliverables (e.g., project briefs, scope/requirement documents, Guest prioritized needs, etc.)
- Primary representative for product management in all daily activities related to the roll-out of a product/enhancement, serving as an important resource for the team, escalating to leadership.
- Lead the defect triage activities by working with technical, creative and production teams to identify cause through resolution, providing support and escalation for blockers/impediments.
- Communicate with partners of multiple levels across Digital & Technology and the broader Disney organization through several mediums (ie. presentations, email, formal/informal meetings).
Basic Qualifications
- Minimum 7 years of product management experience in digital customer experience for a global or national brand(s), working with technology, design, project management, business and user experience teams.
- Lead others to solve complex problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions.
- Ability to use hard data to form assumptions and develop business cases.
- Experience presenting out on Product performance and success of programs.
- Ability to think strategically and guide ideas into action with a willingness to take personal initiative.
- Experience collaborating with and achieve results through partnerships with others and the capability to interact within all leadership levels.
- Experience identifying technical, user and business issues in a organization. Experience with Agile software development methodology.
- Consumer digital commerce platform experience is preferred but not required.
Preferred Qualifications:
- 5+ years experience in the digital industry
- Entrepreneurial mindset, proactive thinker with the ability to thrive in an often
ambiguous, fast-paced environment.
- Strong analytical and financial skills.
- Experience with innovative and emerging technologies.
Education
- Bachelor's Degree in relevant field of study or equivalent experience
The hiring range for this position in Orlando, FL is $148,300 - $198,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience
among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
DX TechnologyJob Posting Primary Business:
Disney Signature ExperiencesPrimary Job Posting Category:
Product ManagementEmployment Type:
Full timePrimary City, State, Region, Postal Code:
Celebration, FL, USAAlternate City, State, Region, Postal Code:
Date Posted:
2026-09-25Skills Required
- Minimum 7 years of product management experience in digital customer experience for global or national brands
- Experience working with technology, design, project management, business, and user experience teams
- Ability to lead others in solving complex problems and exercise sophisticated analytical judgment
- Ability to use data to form assumptions and develop business cases
- Experience presenting product performance and program success
- Strategic thinking and ability to guide ideas into action with personal initiative
- Experience collaborating with partners and achieving results through cross-functional relationships
- Ability to interact effectively with leadership at all levels
- Experience identifying technical, user, and business issues in an organization
- Experience with Agile software development methodology
- Bachelor's degree in a relevant field or equivalent experience
- Consumer digital commerce platform experience
- 5+ years of experience in the digital industry
- Entrepreneurial mindset and ability to work in an ambiguous, fast-paced environment
- Strong analytical and financial skills
- Experience with innovative and emerging technologies
The Walt Disney Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Walt Disney Company and has not been reviewed or approved by The Walt Disney Company.
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Pay Growth & Progression — Recent union agreements raised wage floors for large groups of park cast members—e.g., Disneyland’s $24/hour minimum rising to $26 over the contract and Walt Disney World’s path from $18 toward about $20–$20.50 by 2026—signaling upward movement in hourly pay. These steps are described as meaningful improvements for many frontline roles.
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Healthcare Strength — Company materials outline medical, dental, and vision coverage for many full‑time roles, wellness resources, and (in Central Florida) access to Centers for Living Well clinics and pharmacy. References to mental‑health support and paid time off reinforce a strong core health offering.
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Wellbeing & Lifestyle Benefits — Complimentary theme‑park admission and discounts on hotels, dining, merchandise, and recreation are positioned as signature perks. Education support through Disney Aspire adds notable lifestyle value for eligible hourly employees.
The Walt Disney Company Insights
What We Do
The Walt Disney Company is a leading diversified international family entertainment and media enterprise that operates through segments including entertainment, sports, and experiences.
