Lead Product Manager, Personalization

Posted 17 Days Ago
Be an Early Applicant
New York, NY
Hybrid
173K-240K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
Attentive is the AI marketing platform for leading brands.
The Role
The Lead Product Manager will develop and execute strategies for on-site personalization features, enhancing user engagement and conversion. Responsibilities include analyzing data for key feature identification, collaborating with clients to understand their needs, and driving product adoption through prioritized features, while partnering with cross-functional teams to optimize personalized experiences.
Summary Generated by Built In

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.


With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.


Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!


Who we are

At Attentive, we’re transforming how brands connect with consumers by making marketing smarter, more personal, and more engaging. We’re tired of generic, spammy messages—and we know you are too. That’s why our mission is to empower marketers to create tailored, meaningful interactions that delight customers and drive real revenue. Today, we help over 8,000 brands generate more than $20 billion in revenue each year, and we’re just getting started.


Over the last two years, we've developed AI-powered products that help marketers refine their audience, sharpen their copy, and personalize messages. Now, we're taking it a step further by tackling an even bigger challenge: personalizing the entire on-site experience, from individual messages to full page content.


We’re looking for an enthusiastic Lead Product Manager in New York to help make this vision a reality.

Why Attentive needs you

  • Lead the strategy and execution for on-site personalization features (e.g. product recommendation), ensuring they deliver value from ideation through optimization
  • Identify key features by analyzing data and running A/B tests to drive user engagement and conversion
  • Collaborate with major enterprise clients and sales teams to gain deep insights into customer needs, crafting products that solve their key challenges and deliver measurable business impact
  • Develop metrics and controls to allow marketers to effectively manage and optimize personalized experiences
  • Drive feature prioritization to enhance product adoption and create a seamless, personalized customer experience
  • Partner with cross-functional teams such as GTM sales, design, machine learning, and engineering to support the success of personalization efforts

About you

  • 5+ years of product management experience with a proven track record of launching innovative products, ideally with a focus on personalization, recommendation systems, or customer engagement
  • Exceptional communication skills, with the ability to rally executives and cross-functional teams around a unified vision
  • Experience working closely with Sales and other teams to ensure product goals align with overall business objectives
  • Strong strategic thinking: able to navigate difficult tradeoffs, assess options quickly, and guide the team toward alignment
  • Motivated and creative problem-solver: You find innovative solutions and aren’t afraid to tackle challenges head-on

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.


For US based applicants:

- The US base salary range for this full time position is $173,200 - $240,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location


#LI-BH1


Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success


Learn more about AWAKE, Attentive’s collective of employee resource groups.


If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.


At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

The Company
HQ: New York, NY
1,000 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.

To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.

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