LendingClub (soon to be Happen Bank) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
About the RoleLendingClub is seeking a Lead Product Manager to own the most complex, ambiguous, and cross-cutting problems in the personal loans portfolio, from acquisition and application through decisioning, offers, and funding. You will shape portfolio-level strategy alongside the Sr Director of Product Management, frame problems the team has not yet recognized, and set the standard for product craft that others model their work on. Your impact is measured by the quality of your strategic thinking, the clarity of your problem framing, and the outcomes your work produces across the portfolio.You will serve as a trusted product voice to senior leadership across Engineering, Design, Research, Data, Risk, Compliance, Operations, and business stakeholders, navigating the complex intersections of regulation, credit strategy, and customer experience.What You'll Do
- Drive improvements in funnel conversion and customer experience through data-driven insights and validated customer research
- Frame high-value problems the team has not yet identified: synthesize market signals, customer evidence, and business performance into new strategic opportunities
- Conduct continuous product discovery: build deep customer expertise through direct research, validate opportunities with evidence, and challenge assumptions
- Develop and manage a clear, evidence-grounded product backlog and roadmap, communicating strategy and tradeoffs to cross-functional leadership
- Align portfolio roadmap priorities with senior business partners, ensuring shared understanding of tradeoffs and investment rationale across the team
- Write clear problem statements, PRDs, Epics, stories and acceptance criteria that set the standard for how the team communicates with Engineering
- Partner with Product Delivery Management on portfolio planning, dependency management, and launch coordination
- Explore the use of emerging AI solutions and actively use modern AI tools to elevate research, synthesis, experimentation, and product development
- Portfolio strategy reflects your influence: clear investment rationale, well-framed problems, and measurable outcomes tied to business performance
- Measurable improvements in funnel conversion, customer experience, and risk performance driven by initiatives you led or shaped
- Strong cross-functional alignment and trusted partnerships across the organization, including Engineering, Design, Risk, Compliance, Operations, Marketing, senior business leadership, and your peers
- 8+ years of product management experience
- Experience working in regulated consumer fintech environments
- Demonstrated practice of continuous product discovery, including customer research, problem validation, and evidence-based prioritization at portfolio scale
- Proven ownership of high-traffic digital products with measurable customer and business outcomes in complex, regulated environments
- Strong analytical orientation and comfort defining KPIs and working closely with data
- Recognized cross-functionally as a trusted partner; proactively builds alignment and brings stakeholders together across Engineering, Risk, Compliance, Design, and business teams
- Experience defining experimentation strategy for your assigned product domain
- Ability to clearly articulate strategy, frame tradeoffs, and influence senior leadership across technical, business, and regulatory audiences
- Strong product judgment recognized by peers; others seek your input on their hardest problems
- Track record of leveraging AI tools to elevate product thinking, analysis, and execution quality
- Bachelor’s degree in a related field; or equivalent work experience
Work Location
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 187,000-215,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
#LI-Hybrid
#LI-BC1
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
Skills Required
- 8+ years of product management experience
- Experience in regulated consumer fintech environments
- Continuous product discovery and customer research
- Ownership of high-traffic digital products
- Strong analytical orientation and KPI definition
- Experience defining experimentation strategy
- Bachelor's degree or equivalent work experience
LendingClub Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LendingClub and has not been reviewed or approved by LendingClub.
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Parental & Family Support — Policies include up to 16 weeks of paid leave for new parents and a fully paid, phased return-to-work, with dedicated mothers’ rooms in offices. These features position family support as a notable strength.
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Healthcare Strength — Health coverage spans medical, dental, vision, disability, and mental health support, complemented by HSA/FSA options. A wellness program with cash incentives and other leading offerings enhance overall medical and wellbeing support.
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Strong & Reliable Incentives — Incentive structures include commonly awarded annual bonuses and performance bonuses. Equity participation via an employee stock purchase plan further augments total rewards.
LendingClub Insights
What We Do
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. It is the only digital marketplace bank, and the first public U.S. neobank. Members can gain access to a broad range of financial products and services through a technology-driven platform, designed to help them pay less when borrowing and earn more when saving. Since 2007, more than 3 million members have joined the Club to help reach their financial goals.
