Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Team Description
We are seeking a highly organized and proactive Product Manager to lead and support agile product development initiatives. This role will be responsible for managing Scrum activities, maintaining product roadmaps, and serving as a key liaison between internal teams, external customers, and industry organizations such as ARC and IATA.
Role and Responsibilities
- Agile Management:
- Use Rally to manage all Scrum-related activities including sprint planning, daily standups, and backlog grooming.
- Create and maintain Features, Team Features, and user stories while collaborating with development team to add tasks.
- Sign off on team stories and demos to ensure alignment with business goals.
- Product Planning & Execution:
- Develop and maintain a comprehensive product roadmap aligned with strategic business objectives.
- Manage and track estimates to support planning and prioritization.
- Oversee and coordinate feature requests and change requests (CRs) from internal and external stakeholders.
- Customer & Stakeholder Engagement:
- Collaborate with the Help Desk to address and resolve customer inquiries.
- Serve as a point of contact for internal and external customers regarding file-related questions, issues, and change requests.
- Troubleshoot and resolve issues related to customer-submitted files, both internal and external.
- Industry Collaboration & Standards:
- Maintain familiarity with IATA DISH standards (e.g., RET/HOT files) and ARC SPRF files — knowledge in these areas is a plus.
- Work with industry leaders like ARC and IATA to discuss current concerns and future growth strategies
- Merchant Payments Product Ownership
- Monitor payment trends, fraud prevention strategies, and regulatory changes to inform product decisions.
- Partner with engineering, finance, and legal teams to deliver secure and compliant payment features.
What's in it for you?
- Opportunity to have real influence in a travel fintech organization
- Obtain a deep understanding of the B2B Travel Payment industry
- Be a part of one of the world’s largest Travel technology company’s
- Opportunity to Partner, Interact and network with many important players in the payment’s ecosystem in both finance and technology, which includes Banks, Fintech’s, card networks, C-Level of Travel agencies, including OTAs (Online Travel Agencies), Leisure and Business agencies and key stakeholders Sabre.
Qualifications and Education Requirements
- 5+ Years in Product management with a focus on Payment and Settlement
- Proven experience in Agile/Scrum methodologies and tools (preferably Rally).
- Strong understanding of product lifecycle management and roadmap development.
- Excellent communication and stakeholder management skills.
- Ability to troubleshoot technical issues and coordinate cross-functional teams.
- Experience working with external partners and industry organizations.
- Strong analytical skills with a deep understanding of complex data structures and Business Intelligence (BI) tools. Ability to interpret, visualize, and communicate data-driven insights to support strategic decision-making.
Nice to have:
- Familiarity with airline industry standards (IATA DISH, ARC SPRF) is highly desirable.
- Experience with Airline and Travel agencies processes
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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What We Do
We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.
Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.
Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.
Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.
We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.
Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.
We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”
