Lead Product Manager - New Ventures

About Cleo

At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.

Cleo is a rare success story: a profitable, fast-growing unicorn with over $200 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

The role:

As a key member of our New Ventures pillar, you will be instrumental in helping us explore and serve new user segments. Your primary focus will be on exploring new product opportunities. You will lead the process from ideation and concept stages to validating and testing key assumptions, and ultimately designing, testing, and building an MVP that can scale if successful.

Outcome 1: Test, validate and build product MVPs 

• Collaborate with your cross-functional squad to generate concepts that resonate with the target audience,
• Understand the key financial assumptions we need to test and validate to ensure that the product could be significantly revenue additive at scale
• Decide on scope and trade-offs to get MVPs out to users for the most promising concepts and ensure success criteria are established and evaluated

Outcome 2:  Scale up a successful MVP

• Work with commercial finance, operations/partnerships to understand lead times and dependencies for scaling an MVP to a larger number of users
• Align with marketing on value props for acquiring new users to the product
• Continue to validate key assumptions as the product scales and continuously iterate on the product based on learnings 

You should apply if you:

• Have early stage (0-1) product experience building consumer financial products, at a start-up or scale-up, and enjoy being hands on with a cross functional team of analysts, designers, and engineers. 
• Able to say “no” more than you say “yes” to keep the squads focused on the most impactful priorities, but also able to communicate clearly with stakeholders and get alignment
• Work collaboratively with your product squad and involve them in strategy and decision-making 
• Bring creativity into how we approach financial products. We're radically changing how people interact with and feel about their finances. This means thinking about problems in a different way, and we encourage PMs from all backgrounds to apply.
• Bring energy and drive to ensure your product is successful. People would describe you as a force of nature who cares about their team.

How long will the process take?

We aim to move as fast as possible. Usually 2-3 weeks is enough time for us all to get to know each other.

• Step 1: Quick phone/video call with a member of our Talent Team to find out more about your experience and why you want to work at Cleo
• Step 2: 45 minutes with the Hiring Manager - Tom May, Product Director - New Ventures
• Step 3: Live product task interview, to be presented to a Product Lead and another squad member, normally a Lead Product Designer 
• Step 4: 45 minutes each with two cross-functional peers from engineering, user experience, commercial or data

What do you get for all your hard work?

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ - This position is a PM4 level and we can pay £102,535 - £127,707 depending on experience
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. 
• Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
• Other benefits;
• Company-wide performance reviews every 6 months 
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme 
• And many more!

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you’re an existing user, you’ll still have access to the app. But some features won’t be available (just for a little while). Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future.