Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
About the RoleAt Happen Bank, we put our customers at the center of everything we do. Our Embedded Lending team builds financing experiences that are seamlessly integrated at the point of sale, helping merchants grow while giving customers access to affordable, transparent credit.
We’re reinventing origination, risk, and merchant tooling with a focus on growth, customer experience, and operational excellence. We’re looking for a Lead Product Manager who thrives at the intersection of data, UX, and platform thinking, and who is motivated by improving funnel performance for both merchants and borrowers. This role is highly cross-functional and fast-moving, with ownership across strategy, execution, and iteration.What You'll Do
Drive Growth Through Funnel Optimization
- Own and optimize the end-to-end origination funnel across web, mobile, and API experiences
- Identify friction using quantitative data, experimentation, and qualitative insights, then test and ship improvements quickly
- Improve conversion, approval rates, and time-to-decision while maintaining compliance and strong credit quality
Champion Customer Experience
- Map borrower and merchant journeys to uncover usability gaps and unmet needs
- Define intuitive, confidence-building user flows with a strong attention to UX quality
- Advocate for simplicity by removing unnecessary steps, complexity, and operational friction
Build and Execute an ROI-Driven Roadmap
- Prioritize initiatives using clear success metrics, quantified impact, and business alignment
- Lead cross-functional execution from discovery through launch and ongoing optimization
- Partner closely with engineering to deliver reliable, observable, and scalable platforms for merchant partners
Use Data to Inform Decisions
- Ensure strong funnel instrumentation, clean eventing, and actionable dashboards
- Self-serve insights using SQL and analytics tools to validate hypotheses
- Run A/B tests and progressive rollouts as a core part of the product development lifecycle
Evolve Credit, Fraud, and Verification Experiences
- Partner with Risk, Data Science, and Compliance to improve identity, fraud, and underwriting flows
- Ship decisioning enhancements that reduce losses without introducing unnecessary friction for good customers
Improve Merchant Experience and Tooling
- Enhance merchant onboarding, reporting, CRM workflows, and internal tools to increase activation and efficiency
- Lead transitions from legacy systems to modern platforms
- Shape a high-quality developer experience for partners integrating with LendingClub APIs
- 8+ years of product management experience, ideally in fintech, lending, payments, or consumer-facing platforms
- Bachelor's degree or higher, or equivalent combination of education and experience
- Growth-minded and highly analytical, with deep experience in funnel optimization, experimentation, and hypothesis-driven development
- Strong customer empathy and discovery skills, with an instinct for simple, intuitive, and high-quality user experiences
- Comfortable using data to inform decisions, including hands-on experience with SQL and analytics tools such as Heap or Snowflake
- Experienced partnering cross-functionally with engineering, design, risk, data science, compliance, operations, and go-to-market teams
- Able to balance growth, customer experience, and regulatory requirements in a complex environment
- Familiar with origination flows, KYC/KYB, fraud, underwriting, and partner integrations
- Track record of leveraging AI tools to elevate product thinking, analysis, and execution quality
- Bonus: experience with merchant-led sales models or the home improvement ecosystem
Work Location
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to Happen Bank offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 190,000-215,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
#LI-Hybrid
#LI-BC1
Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
Notice on AI Tool Use
For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process.
You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out.
During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment.
We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information, please refer to our Privacy Disclosure.
We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.
LendingClub Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LendingClub and has not been reviewed or approved by LendingClub.
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Parental & Family Support — Policies include up to 16 weeks of paid leave for new parents and a fully paid, phased return-to-work, with dedicated mothers’ rooms in offices. These features position family support as a notable strength.
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Healthcare Strength — Health coverage spans medical, dental, vision, disability, and mental health support, complemented by HSA/FSA options. A wellness program with cash incentives and other leading offerings enhance overall medical and wellbeing support.
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Strong & Reliable Incentives — Incentive structures include commonly awarded annual bonuses and performance bonuses. Equity participation via an employee stock purchase plan further augments total rewards.
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What We Do
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. It is the only digital marketplace bank, and the first public U.S. neobank. Members can gain access to a broad range of financial products and services through a technology-driven platform, designed to help them pay less when borrowing and earn more when saving. Since 2007, more than 3 million members have joined the Club to help reach their financial goals.
