Lead Product Manager, Developer Experience

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
190K-210K Annually
Senior level
eCommerce • Fintech • Mobile
The Role
Lead the end-to-end developer experience for Neon, focusing on the Shop and Console. Responsibilities include product strategy, building developer tools, cross-functional leadership, data-driven optimization, and customer discovery with game studios.
Summary Generated by Built In
About Neon

Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments, fintech and gaming veterans, Neon focuses on product and partnership excellence: we share the playbook, co-pilot decisions, and abstract away risk and complexity for our customers. We’re replacing old-school, black-box relics with clear, modern, and developer-centric infrastructure.

As an early team member, you’ll have the opportunity to shape and scale Neon’s product and culture, making a direct impact on our growth and success. You’ll join a collaborative, diverse team from world-class companies like Apple, Affirm, Unity, and Visa, backed by renowned VC's including Thrive, a16z, Griffin Gaming, Ribbit, and Renegade. If you want to build disruptive technology, challenge the status quo, and help game creators thrive on their own terms, read on.

About the Role

Neon is looking for a Lead Product Manager to own Neon’s end-to-end developer experience that powers two critical pillars of our ecosystem: the Shop (our high-conversion storefront) and the Console (our control system for developers).

This is a "Lead" role, meaning you will operate with high autonomy, reporting directly to leadership. You will be responsible for the end-to-end product lifecycle—from deeply technical API integration discussions with developers to optimizing the millisecond-latency checkout experience for gamers.

What You’ll Do (Responsibilities)

  • Product Strategy & Roadmap: Define the vision for the Neon Developer Experience. Prioritize features that balance immediate developer needs with long-term scalability.

  • Console & Integrations: Build a world-class Console for game developers, ensuring they have total visibility into technical performance, transaction analytics, and self-service tools to manage their direct-to-consumer experience across all game(s). Own APIs, SDKs, and associated documentation and help developers launch quickly.

  • XFN Leadership: Act as the primary bridge between Engineering, Design, and Product Marketing. Translate complex developer requirements into clear product specs.

  • Data-Driven Optimization: Use a highly analytical approach to monitor product health. Be comfortable diving into SQL or analytics platforms to identify where users are dropping off or where developers are hitting friction.

  • Customer Discovery: Regularly interview game studios and developers to understand their pain points, ensuring the Console evolves from a "tool" into an "essential partner" for their business.

What You’ll Bring (Requirements)

  • 7+ Years in Product Management: Specifically within B2B SaaS, Fintech, or Gaming. You understand the complexity of platforms that serve both a business client and an end-user.

  • The "Developer Mindset": You have deep experience building dashboards, analytics tools, or developer platforms (e.g., Stripe, Shopify, or AWS-style consoles).

  • Hyper-Organized: You are a master of documentation and process. You can manage a complex backlog across two distinct product areas without losing momentum.

  • Technical Fluency: You don't need to code, but you must be able to hold your own in a room with engineers discussing APIs, webhooks, and data latency.

  • Strategic & Analytical: You lean on data to make decisions. You can define what "success" looks like for a new feature and build the tracking to prove it.

  • Stakeholder Management: You have experience managing high-level XFN relationships and defending product trade-offs to leadership and external partners.

What Makes a Neon PM

  • High Ownership: You act like an owner. You find problems and identify solutions proactively.

  • Customer Empathy: You take it personally and fix it when developers are confused, unhappy, or unsuccessful.

  • Simplicity Seekers: You can transform a complex technical process into a simple, intuitive user interface.

  • Masterful XFN Alignment & Communication: You are the "command center" for your product area. You can translate deep technical constraints to the PMM/Sales/Customer Success teams and turn high-level business goals into actionable tickets for Engineering. You don't just "share" information; you ensure everyone—from the CEO to the Junior Dev—is aligned on the why and the when.

Top Skills

APIs
Sdks
SQL
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The Company
New York, NY
18 Employees
Year Founded: 2022

What We Do

Neon exists to accelerate the games industry’s shift from a platform oligopoly to a competitive marketplace, and help every game creator become an enduring brand. Our team comes from the best companies in gaming, fintech and e-commerce and is backed by Thrive Capital, a16z Games, Renegade Partners, Griffin Gaming Partners, SciFi VC, and Ribbit Capital

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