ABOUT THE ROLE
Trustly is seeking a high-energy Lead Product Manager, Card Platform, who will own the product strategy and execution for Trustly's card platform that powers closed-loop and open-loop cards enabled by open banking. You’ll play in a greenfield space for Trustly and set our direction for bringing our market-leading pay-by-bank capabilities via card. Take ownership and drive this 0-1 product initiative by defining the initial market segments, identifying key customer problems we can uniquely solve, and driving the product success from design, launch, and data-driven roadmap definition. With a focus on consumer fintech payments, you will leverage your extensive experience to deliver a robust card platform on which Trustly’s pay-by-bank card solutions will be built.
We are actively searching for individuals who possess exceptional problem-solving skills and thrive on innovative thinking, enabling us to maintain our competitive edge in an industry that is continuously evolving.
WHO YOU’LL WORK WITH
On the Product team, our mission is to provide our customers with cutting-edge payment technologies with best-in-class user experience that meet the highest security and compliance standards. Our team is made up of skilled and experienced professionals who are customer-centrics, obsessed with payments and latest in tech, and committed to product excellence.
WHAT YOU'LL DO
As a subject matter expert on card, lead a cross-functional team to develop Trustly’s card platform for both closed-loop and open-loop cards from strategy to execution, including product planning, roadmap development, vendor selection and management, and GTM strategy.
Define the product economics, balancing customer value with business objectives, and aligning the cost structure across rails, vendors, and bank integrations.
Create key product metrics, monitor performance over time and promote hypothesis-driven experiments to prove causality of any impact claimed.
Work with designers to create exceptional mobile-first card management user experiences.
Work with engineers to test feasibility and drive end-to-end feature development with a focus on speed, whilst maintaining high quality and security standards
Collaborate with key functional stakeholders, including marketing, operations, risk and compliance, to bring the product smoothly from concept to launch.
Help maintain the product strategy by staying current with the latest trends in payments and UX design with a keen eye on competition.
Use known product frameworks to justify prioritization of key problem statements
Promote a writing culture with concise PRDs detailing the WHY in everything we do, justifying decisions with strong customer insight and data.
Be an evangelist for product-led thinking in our company by working collaboratively with the rest of the product design team to shape the culture.
WHO YOU ARE
- 6+ years of product management experience working with card payment infrastructure providers, including wallet partners, bank partners, BaaS platforms, Apple Pay, Android Pay, issuer processors and non-card networks.
Deep understanding of the card issuance ecosystem, including working with issuer processors, sponsor banks, and card networks.
Experience navigating and optimizing card product economics (interchange, authorization flows, funding models).
A proven track record of building 0-1 financial products, ideally combining traditional card solutions with alternative payment methods.
Proven ability to protect the customer at all costs while working collaboratively with risk and compliance to meet required standards.
A firm understanding of the capabilities available to product developers on the top mobile & web platforms especially concerning wallets, identity and payments
Demonstrated experience in driving innovative thinking and problem-solving within a competitive and regulated space.
Comfortable with ambiguity and able to navigate complex business problems with a strategic mindset.
Experience working with product discovery frameworks (e.g. JTBD)
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Top Skills
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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