Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
What You’ll Do
Leadership and Team Management:
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Lead, mentor, and inspire a vibrant team of frontend engineers to deliver high-quality products.
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Foster a culture of ownership, accountability, and continuous improvement within the team.
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Conduct regular code reviews to ensure best practices and maintain code quality.
Product Development:
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Drive the design, development, and deployment of new product features using our existing infra while also enhancing the current infra.
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Collaborate closely with product managers, designers, and backend engineers to translate requirements into technical specifications and solutions.
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Ensure the scalability, performance, and reliability of web applications.
Project Management:
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Manage multiple tracks of development, ensuring timely delivery of features and updates.
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Proactively identify and address potential issues or bottlenecks in the development process.
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Maintain clear and regular communication with stakeholders regarding project status, timelines, and any potential delays.
Technical Excellence:
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Stay updated with the latest industry trends and best practices in frontend development.
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Implement best practices for code security, resilience, and maintainability.
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Encourage the use of performance tools and techniques to enhance the user experience.
Collaboration and Communication:
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Actively participate in daily stand-ups, sprint planning, and retrospectives.
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Facilitate cross-team collaboration to ensure alignment and smooth workflow.
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Provide clear and comprehensive documentation for all developed features and updates.
What Makes You Qualified
Educational Qualifications:
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Bachelor’s or master’s degree in software engineering, computer science, or a related field.
Experience:
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4-8 years of software development experience specialisation in front-end development.
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Experience in leading teams or projects.
Technical Skills:
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Deep understanding of front-end architecture including HTML, CSS, JavaScript, TypeScript, React, GraphQL and Next.js, with familiarity in Next.js being advantageous.
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Proficiency in design patterns, best practices, and software engineering principles.
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Knowledge of containerisation technologies (e.g., Docker, Kubernetes) and cloud computing platforms (e.g., AWS, Azure, GCP) is preferred.
Soft Skills:
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Exceptional problem-solving abilities.
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Meticulousness in delivering high-quality software solutions.
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Strong teamwork and communication skills.
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Ability to thrive in a dynamic, fast-paced environment.
OUR EVP
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Top Skills
What We Do
Sprinklr is a provider of enterprise software for customer experience management. We help brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more.
Sprinklr has five products on one platform: Modern Marketing, Modern Advertising, Modern Research, Modern Care and Modern Engagement. Sprinklr’s unified platform allows siloed teams to collaborate and deliver memorable customer experiences — at scale.
Founded in September 2009, Sprinklr is headquartered in NYC with 1,900 employees in 16 countries and 25 offices.
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