Lead Product Designer

Reposted 24 Days Ago
2 Locations
In-Office
180K-248K Annually
Senior level
eCommerce • Fintech • Machine Learning • Retail
Faire is the online marketplace where retailers discover their next bestsellers from the world’s best independent brands
The Role
As a Lead Product Designer, you will collaborate with cross-functional teams, design user experiences, conduct research, and mentor fellow designers to enhance product quality and team culture.
Summary Generated by Built In

About Faire

Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Faire is a company invested in good design—as a Lead Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating beautiful and intuitive experiences. Our team is at the center of product work at Faire, designing experiences for the thousands of small retailers and maker brands growing their businesses in our marketplace.

In this role, you’ll help shape Faire’s product, working with team members across research, engineering, product, and customer service. You'll embed in a product team and focus on designing features and experiences for a strategic pillar of our product. As a design lead, you'll strive to understand our customers’ challenges and craft flows that help people move through our products with confidence.

We’re looking for team members that excel across the entire product development lifecycle, come with a growth mindset, and bring a genuine desire to learn about our customers.

We're looking for candidates open to working in San Francisco, CA or New York City, NY.

What you’ll do

  • Define the direction by influencing what to build based on customer understanding and business context 
  • Lead end-to-end design from deep discovery and rapid prototyping through polished execution and production. 
  • Collaborate cross-functionally with engineering, product, and data teams to explore new paradigms 
  • Tell powerful stories that connect design vision to tangible business and customer impact, inspiring alignment across teams and leadership.
  • Push Faire’s design system forward through the lens of your work—evolving patterns, motion, and visual language that scale across the platform.
  • Prototype fearlessly using modern tools to explore new ideas, test assumptions, and accelerate innovation.
  • Elevate other designers by sharing your craft, process, and storytelling approach to raise the bar across the org.

Qualifications

  • 6+ years of experience designing digital products and systems. Your previous work demonstrates an attention to detail and high quality visual, UX, systems design, and content design. 
  • Expertise in interaction design, visual craft, and systems thinking.
  • Strong ability to connect design direction to business and customer outcomes.
  • Comfort exploring and experimenting with new tools and workflows for rapid prototyping and AI-integrated design.
  • A portfolio that demonstrates visionary product thinking, strong craft, and clear communication of impact.
  • Experience contributing to and evolving large-scale design systems.
  • A passion for collaboration and driving a culture of excellence in design.
  • And, ideally, a sense of humor!

We value candidates that bring a range of experience from different industries and a variety of creative influences. If you’re a maker or retailer yourself and can bring first-hand experience and empathy for the small business and entrepreneurial journey, tell us your story!

Salary Range

San Francisco, CA and New York City, NY: the pay range for this role is $184,000 - $253,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. 

Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. 

Why you’ll love working at Faire

  • Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.
  • Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.
  • Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours.
  • Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work.
  • Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.  To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

Privacy

For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)

Skills Required

  • 6+ years of experience designing digital products and systems
  • Great communication skills
  • A collaborative approach
  • A growth-mindset
  • A sense of humor

Faire Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Faire and has not been reviewed or approved by Faire.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive across medical, dental, and vision, with dental preventative care covered at 100% and disability coverage described as fully covered. Mental health support is treated as a core benefit through therapy/coaching access and tools such as Headspace.
  • Leave & Time Off Breadth Time off is framed as generous through paid vacation, holidays, and company-wide PTO days (“Faire Fundays”), with multiple mentions of unlimited or flexible PTO language. Remote/hybrid flexibility is also repeatedly presented as a meaningful part of the overall rewards experience.
  • Parental & Family Support Parental leave is characterized as generous, and fertility support is explicitly included in the benefits package. Family-oriented community support is reinforced through a dedicated parent ERG (“Fairents”).

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The Company
HQ: San Francisco, CA
1,200 Employees
Year Founded: 2017

What We Do

Faire is an online wholesale marketplace built on the belief that the future is local — there are over 2 million independent retailers in North America and Europe doing more than $2 trillion in revenue. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement.

Why Work With Us

Faire is being built for entrepreneurs, by entrepreneurs. Our customers are at the heart of every decision we make, and we are motivated by the impact we have on local economies and communities around the world. If you believe in community, come join ours.

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