We are revolutionizing how people find and receive mental health care.
The Role
Lead Product Designer responsible for guiding the end-to-end user journey, collaborating with cross-functional teams, and enhancing user experiences across platforms for mental health solutions.
Summary Generated by Built In
About Lyra Health
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
Lyra Health is looking for a Lead Product Designer to help craft solutions across every step of the mental health journey. As a product designer at Lyra, you’ll lead projects to successful outcomes for users and the business by approaching problems holistically and creating elegantly simple solutions to multi-faceted, complex problems. In this role, you’ll work from idea to implementation alongside product designers, product managers, engineers, clinicians, and executives to shape the design ecosystem for millions of users.
The Product Design Team is seeking a Lead Product Designer to join us in the following area:
Customer Ecosystem: You'll develop tools for benefit leaders to make the most of Lyra, with a strong focus on designing compelling data visualizations that transform complex information into clear, actionable, AI-powered insights. You’ll design workflows for our customers to monitor key metrics, understand trends at a glance, drive engagement with Lyra’s comprehensive suite of offerings, manage critical incidents, and demonstrate business value. Looking forward, you’ll reimagine our tools for managers to support their teams' well-being and professional development, further enhancing Lyra's impact.
Additionally, this role includes working with channel partnerships and our go-to-market team to anticipate and respond to the rapidly evolving needs of our customers and prospects.
This role can be carried out hybrid, both from our Burlingame, CA headquarters, and remote/virtually. Candidates must be physically located within commuting distance of our headquarters.
Responsibilities
- Own the end-to-end user journey from ideation to final production
- Influence the shape of the product with research and data while executing designs using high-quality wireframes, user journeys, cross-platform interactive prototypes, and pixel-perfect visual design
- Maintain and evolve Lyra’s holistic design system and component library
- Design experiences across all of our platforms: iOS, Android, Web
- Participate in design critiques and present work regularly in stakeholder feedback meetings
- Evaluate design opportunities through UX research interviews
- Build relationships with cross-functional team members across disciplines, and effectively speak to process, goals, and team vision
- Partner closely with engineers as they build and ship solutions
Qualifications
- 8+ years of experience working in UX, UI, HCI related field with experience working on mobile
- Proven track record of working within a product team to ship successful products to users
- Highly proficient with design tools (Figma, Principle, etc)
- Experience working with AI design tools (Figma Make, V0, Lovable, etc)
- Experience with UI development tools (Storybook, Chromatic, etc)
- Experience working with data APIs preferred
- Ability to think big and understand complex feature sets, shaping design for multi-disciplinary projects with input from many stakeholders
- Mastery of design craft
- Excellent verbal and written communication skills
- Ability to work well on a highly collaborative and cross-functional team
- Ability to thrive in a fast-paced, dynamic startup environment
- Portfolio of UX-focused work samples for web and mobile applications
- Bachelor's degree in graphic design, visual communication, HCI, or equivalent practical experience
Diversity & Inclusion at Lyra
- Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.
- People come to Lyra with a range of needs, backgrounds, and abilities that influence their response to mental health support. Our diverse network of providers delivers comprehensive mental health treatment and support rooted in culturally responsive care, a multicultural approach that accounts for the impact of cultural backgrounds on each person’s care experience.
- Learn more at: DEIB
Protect yourself from recruitment fraud
Lyra Health does not use text or chat applications to conduct interviews or make job offers. We have a thoughtful and interactive interview process that primarily includes video-based interviews with our hiring teams. Communications will always be conducted from lyrahealth(dot)com or lyraclinical(dot)com domain names. Please disregard any other communications that do not include these domain names but appear to be from Lyra Recruiting.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
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The Company
What We Do
Lyra Health’s mission is to transform mental health care through technology with a human touch — to get more patients the care they need when they need it. If you are an engineer or data scientist who would like to join in this effort, please reach out.
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