Lead Product Designer

Posted 4 Days Ago
Be an Early Applicant
Melbourne, Victoria, AUS
Hybrid
Senior level
Financial Services
The Role
Leads product design strategy across multiple products and member journeys, manages and develops Product Designers, establishes design standards and systems, and partners with Product, Engineering, CX, Brand, and business stakeholders. The role champions accessible, compliant, consistent, research-led, and member-centred experiences while improving design processes and delivery practices at scale.
Summary Generated by Built In

At AustralianSuper, we truly care about our colleagues.

We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.

We are dedicated to building a high‑performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.


Your New Role

As Product Design Lead, you’ll lead a team of Product Designers and shape the design strategy across multiple products and member journeys. Working across Product, Engineering and broader stakeholder groups, you’ll elevate design quality, strengthen ways of working and ensure accessible, consistent and member-centred experiences are delivered at scale.


In this role, you’ll:

  • Lead design strategy across products and journeys, aligning member needs with business and organisational priorities.
  • Translate strategic objectives into clear design direction and deliverables across multiple teams.
  • Lead, coach and develop a high-performing team of Product Designers.
  • Establish and embed design principles, standards and best practices to improve quality and consistency.
  • Partner with Product, Engineering, CX, Brand and business stakeholders to integrate design throughout the end-to-end delivery process.
  • Improve design processes, workflows and systems, including the use of reusable patterns and scalable design practices.
  • Champion accessible, compliant and member-centred design, ensuring outputs meet WCAG 2.1 AA and organisational standards.
     

What you’ll need:

  • Significant experience in product design, UX/UI design or experience design.
  • Proven experience leading design strategically across multiple products, journeys or teams.
  • Strong people leadership capability, including coaching, development and design critique.
  • Demonstrated success improving design quality and consistency at scale.
  • Strong knowledge of user-centred, research-led design and design systems.
  • Experience working in Agile delivery environments and partnering closely with Product and Engineering.
  • Excellent stakeholder management, influencing and communication skills, with experience in financial services or another regulated environment viewed favourably.

Life at AustralianSuper

AustralianSuper is committed to colleague development, offering learning, coaching and career opportunities across our growing organisation. We support flexible, blended working and are happy to discuss what this looks like for you.

We cultivate a workplace that champions safety, respect, inclusiveness and diversity. If you require any reasonable adjustments to the recruitment process or role, please let our recruitment team know.


What’s next

Apply now if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes, and want to make a meaningful impact supporting investment delivery for our members.


Important Information

AustralianSuper uses AI to review resumes and conduct initial phone interviews. When invited, candidates may opt for a traditional phone screening instead.

For information on how we handle personal data, please refer to our Candidate Privacy Policy:

https://www.australiansuper.com/careers/candidate-privacy-notice

Australian or New Zealand citizenship or Australian permanent residency is required.

Agencies please note: this role is being managed directly by AustralianSuper’s Talent Acquisition team. 

About Us The AustralianSuper Story

As a profit-to-member superannuation fund, AustralianSuper is run only for members, and is here to help members achieve their best possible retirement outcome. We don't pay profits or dividends to shareholders, so the money we make goes back into the fund.

We’re an organisation of talented, inspiring colleagues and passionate leaders. As we continue to grow in size and complexity, we need people who will challenge our thinking, deliver outstanding outcomes and most importantly, share in our purpose.

Skills Required

  • Significant experience in product design, UX/UI design, or experience design
  • Proven experience leading design strategically across multiple products, journeys, or teams
  • Strong people leadership capability, including coaching, development, and design critique
  • Demonstrated success improving design quality and consistency at scale
  • Strong knowledge of user-centred, research-led design and design systems
  • Experience working in Agile delivery environments and partnering closely with Product and Engineering
  • Excellent stakeholder management, influencing, and communication skills
  • Experience in financial services or another regulated environment
  • Australian or New Zealand citizenship or Australian permanent residency
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The Company
HQ: Melbourne
1,588 Employees
Year Founded: 2006

What We Do

AustralianSuper is for everyday Australians and businesses; we help invest members’ money to create the best possible retirement outcomes for members. More than 3 million members and 440,000 businesses trust us to invest more than AU$270 billion on their behalf. One in 8 working Australians are a member of AustralianSuper, the nation’s largest superannuation fund. Our size has given us the ability to leverage significant investment opportunities for long term performance and low fees that are passed on to our members. With services and advice that simplify super for business including a free clearing house, secure online transactions, dedicated relationship managers, education and help. It’s easy to see why we’ve been a top performing fund. ----------------------------------------------------------------------------------------- AustralianSuper is not responsible for other user's comments. We reserve the right to delete any comments that are not in line with our community standards. By participating in the AustralianSuper’s LinkedIn community, you agree to adhere to our House Rules: ausup.me/HouseRules ______________________________________________________________________________________ Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns. Reference to any awards and ratings are only one factor to be taken into account when choosing a super fund. The information posted by AustralianSuper may be general financial advice which doesn’t take into account your personal objectives, situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to the relevant Product Disclosure Statement, available at australiansuper.com/pds or by calling 1300 300 273. AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.

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