Lead Product Designer, Powered by TodayTix

Posted Yesterday
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New York, NY, USA
Hybrid
185K-200K Annually
Senior level
Consumer Web • eCommerce • Software
Here to find a seat for everyone.
The Role
Lead design for the Powered by TodayTix B2B product, driving complex product initiatives from discovery through delivery. Translate industry complexity into intuitive UX/UI, steward and evolve the design system, mentor designers, collaborate with PMs and engineers, use AI tools across the workflow, and ensure high-quality implementation and usability through hands-on review and QA.
Summary Generated by Built In
About TodayTix Group:
 
TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including  TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema––connects millions of customers with the best in live entertainment.
 
Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
 
In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.
 
Life at TodayTix Group
We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.
 
New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.
 
Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. 
 
We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.

About the Role: 

Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive.

We’re looking for a Lead Product Designer to join our Powered by TodayTix team to expand our partner portal to support theatre, sports, attractions, exhibitions and more. You’ll set the bar for design quality, translating complex, nuanced industry concepts into clear, elegant user flows — bringing systematic UX thinking, a refined eye for UI detail, and the confidence to drive decisions forward independently.

This role sits at the heart of our B2B inventory and event management platform, shaping the experience for live event partners who rely on it to run their business. If you’re passionate about making complex tools feel effortless and thrive in a fast-paced, collaborative environment, we’d love to hear from you.

Please note: This full-time position is based in New York. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.

What Success Looks Like:

  • Independent Execution: You drive complex projects end-to-end with minimal oversight, proactively managing stakeholder expectations and scope changes.

  • Strong Design Collaboration: You articulate design decisions clearly, rationally and objectively, advocate for users, and bring cross-functional partners along with you.

  • Growth Mindset: You approach challenges as opportunities to learn, and raise the bar for the people around you.

  • Design System Stewardship: You leverage and evolve the Design System with taste and judgment, pressure testing the scalability of each component setting standards the broader team can follow.

  • Craft Leadership: You consistently translate complex, nuanced product challenges into simple, intuitive user flows — without sacrificing depth or business logic.

What You'll Do:

  • Lead design across complex B2B product initiatives, from early discovery through delivery and QA.

  • Collaborate closely with product managers, engineers, and other designers to define and craft outstanding product experiences.

  • Lead design reviews and brainstorming sessions, presenting regularly to design leadership and company executives.

  • Proactively set expectations with stakeholders and communicate clearly when scope or direction shifts.

  • Promote a culture of design excellence — mentor other designers, champion quality, and lead by example.

  • Use AI tools fluently across your workflow (research, ideation, prototyping, and production) and help establish best practices for the team. This includes using AI-assisted coding to ship frontend components and maintain design system quality without always relying on a developer.

  • Partner with developers to ensure designs are implemented accurately and to a high standard.

  • Regularly use the product to uncover usability issues, identify bugs, and suggest thoughtful improvements.

We’re Looking for Someone With:

  • 6+ years of experience in Product Design, with experience in a lead or senior capacity.

  • Strong UX fundamentals and a refined eye for UI — able to simplify complex concepts and work within a Design System with taste and judgment.

  • B2B or dashboard/data-heavy design experience — comfortable designing for complex, information-dense products.

  • Proficiency in Figma and prototyping tools, with experience conducting generative and usability research.

  • A strong portfolio of user-centered, beautifully executed UI — ideally including B2B or enterprise product work.

  • AI fluency — you actively use AI tools to work faster and smarter, including a willingness to use AI-assisted coding to contribute directly to the design system and frontend.

  • The ability to work independently, manage multiple projects, and drive work forward without excessive oversight.

  • Excellent communication skills — able to present and defend work to stakeholders at all levels with clarity and confidence.

  • Experience working in a squad, collaborating with developers and QA engineers to ensure timely, high-quality delivery.

Good to Know:
 
TodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are some of our favorites: 
 
-Hybrid work environment (blend of in-office and at-home days)
-Up to 4 weeks per year of flexible 'work from anywhere'
-Healthcare, vision, and dental plans, with generous contributions from the company
-Life and disability insurance
-Paid Parental Leave 
-Generous 401(k) Matching
-Flexible Paid Time Off
-Free membership to One Medical Group & Employee Assistance Program
-Annual Professional Growth Budget
-Employee donation matching
-Employee Referral Program
-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
 
TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
 
For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here.

Skills Required

  • 6+ years of experience in Product Design with lead or senior responsibilities
  • Strong UX fundamentals and refined eye for UI design
  • Experience designing B2B, dashboard, or information-dense products
  • Proficiency in Figma and prototyping tools
  • Experience conducting generative and usability research
  • Portfolio demonstrating user-centered, high-quality UI, ideally with B2B or enterprise work
  • Fluency with AI tools and willingness to use AI-assisted coding to contribute to design system and frontend
  • Ability to work independently, manage multiple projects, and drive work with minimal oversight
  • Excellent communication and presentation skills to advocate design to stakeholders
  • Experience collaborating in squads with developers and QA to ensure timely, high-quality delivery
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The Company
New York, NY
300 Employees
Year Founded: 2013

What We Do

Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through our powerful consumer matchmaking technology and expansive portfolio of brands, including TodayTix, Goldstar, Secret Cinema, and Show-Score, TTG has an intimate understanding of millions of customers. This allows TTG to optimize partner relationships by providing unparalleled access to engaged audiences, generate meaningful revenue, and transform the way tickets are sold. As leaders in the digital transformation of culture, TodayTix Group offers something for everyone — from theatre professionals to tech experts and creative visionaries. Our community stretches far and wide, with over 350 teammates working on multiple brands across the globe, and two dedicated offices in New York and London. We may not all be in the same time zone, but we move as one team propelled by one mission: to find a seat for everyone. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table.

Why Work With Us

We are global pioneers in cultural e-commerce and technology who are in constant pursuit of the best experiences for every audience. We advocate for change and innovation in our industry, with our tech, and for our partners. We make a point to work with people who genuinely share our vision to make theatre and culture easier to access.

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