Lead Product Designer I

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
eCommerce • Food • Logistics • On-Demand
The Role
Lead end-to-end B2C product design charters for internal CREW systems, mentor junior designers, conduct user research, translate insights into scalable frameworks, and raise visual and execution standards while collaborating with PMs, engineers, and stakeholders.
Summary Generated by Built In
Company Description

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 700+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, and a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.

Job Description

Job Profile: Lead Product Designer I
Location: Bengaluru- [Onsite]
Years of Experience: 5-7 Years

Team Details and Job Summary:

As a Lead Product Designer for CREW, you will lead end-to-end design for high-impact projects, collaborating with PMs, engineers, and business stakeholders to build intuitive, scalable internal systems. Craft meaningful, delightful experiences. We value innovation, high engagement, and a healthy dose of fun.

About the role:

The Lead Product Designer I  will be responsible for driving specific B2C charters and mentoring junior designers working with them on the charter.  They have to carry out user immersions, incorporate insights into their projects, architect frameworks for the features/products they are in charge of, and be a bar raiser for craft and final outputs.

What will you get to do here?

  • Be the primary owner of multiple charters 
  • Be able to lead design and mentor/guide peers in framework thinking and how to incorporate research insights and data points into the feature/product
  • Have the natural ability to raise the bar not only for themselves but also people around them - design quality and execution
  • Work effortlessly with senior stakeholders and peers and is able to adapt quickly to changing scopes and expectations
  • Strong understanding of AI, prototyping and other key differentiating tools that will give us an edge in user experiences
  • Be a champion for emotional design and DLS reusability.

What qualities are we looking for?

  • 5-7 years of relevant product design experience in a B2C Technology startup
  • Bar raiser in visual design, craft and design thinking
  • Should have worked in a fast & dynamic work setup
  • Able to work with a team and has demonstrated leadership qualities in their previous company 
  • Has the desire to manage in future

Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Skills Required

  • 5-7 years product design experience in a B2C technology startup
  • Proven visual design craft and strong design thinking
  • Experience leading end-to-end design, owning multiple charters, and mentoring junior designers
  • Ability to incorporate user research and data into feature and product design
  • Strong understanding of AI, prototyping, and modern design tools
  • Champion emotional design and Design Language System (DLS) reusability
  • Experience working in fast, dynamic environments
  • Demonstrated leadership qualities and stakeholder management
  • Desire to move into people management in the future

Swiggy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.

  • Equity Value & Accessibility Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
  • Parental & Family Support Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
  • Healthcare Strength Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.

Swiggy Insights

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The Company
HQ: Bengaluru, Karnataka
5,000 Employees
Year Founded: 2014

What We Do

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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