Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionWe’re looking for a Lead Product Analyst to join the North America Wise Account team in Austin.
The North American market represents a massive opportunity for Wise. We are at a pivotal moment where our strategy is deepening from being a transactional provider to becoming a primary financial partner for millions of businesses and people in the US and Canada.
The Role:
You will be the analytical engine behind our North American expansion. You won't just be crunching numbers; you will be helping us redefine our product positioning to solve the unique financial challenges international businesses and people face in this region.
You will partner with Product Managers, Engineers, and Designers to build conviction on how we evolve our product to become an essential account for our customers, helping them avoid the slow, opaque systems of legacy banking.
What you’ll be doing:
Derive actionable insights to drive the region's strategy. You will help the team move beyond volume metrics to deeply understand customer retention and depth—analyzing how different segments utilize the account for holding, spending, and receiving money.
Drive the Business Account evolution: You will uncover opportunities to transform how US SMBs use Wise, focusing on features that solve their cash flow and payment pains and positioning Wise as a central tool for their growth.
Enhance Trust and Reliability: Using data, you will identify friction points in the customer journey to build trust and reduce anxiety, ensuring Wise is the most reliable and transparent partner for customers moving significant funds.
Establish clear goals and KPIs: You will lead the setting of KPIs for NorthAm squads, ensuring we are optimizing for long-term drivers like primary account usage and customer lifetime value.
Execution and Scalability: You will define the structure of mid-sized to complex projects, managing dependencies and resolving ambiguous problems with minimal supervision. You will build scalable data pipelines to handle increasing data volumes as our North American customer base grows.
Mentorship: As a Lead Analyst, you will inspire a team environment where ideas are shared. You will provide feedback and guidance to junior team members, ensuring high standards of technical work and storytelling.
Additional InformationFor everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Skills Required
- Derive actionable insights on customer retention, usage, and product depth
- Drive product evolution for US SMBs and uncover feature opportunities
- Define and lead KPIs and metrics for regional product squads
- Build and maintain scalable data pipelines to support growing data volumes
- Manage mid-sized to complex projects, resolve ambiguity with minimal supervision
- Mentor and provide feedback to junior analysts, uphold technical and storytelling standards
- Collaborate cross-functionally with Product Managers, Engineers, and Designers
What the Team is Saying
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Wise Compensation & Benefits Highlights
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Leave & Time Off Breadth — Global minimum of 33 paid days off (36 in U.S. hubs) plus a 6‑week paid sabbatical every four years and extras like volunteer or “Me” days indicate substantial time‑off depth.
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Parental & Family Support — A global minimum of 18 weeks fully paid parental leave for birth or adoption after one year, along with adoption and fertility support, underscores robust family support.
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Flexible Benefits — Work‑from‑anywhere up to 90 days per year after six months and flexible working principles provide notable geographic mobility and scheduling latitude.
Wise Insights
What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
