Lead Product Analyst

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?

Reporting to the Director of Product, the Lead Product Analyst will collaborate with the Development and Product Management teams on product requirements, design, documentation, and risk mitigation strategies.  Participate in business case development, market research, and competitive intelligence analysis.  Develop business requirements and collaborate in the translation of business requirements into technical requirements.  Define system and functional requirements.

Responsibilities & Deliverables:
Your deliverables as a Lead Product Analyst will include, but are not limited to, the following:

• Creates recommendations and feature definition to address market opportunities.
• Gathers information from stakeholders to document functional, system, and/or data requirements.
• Perform product system impact analysis to determine affected functional areas of the application.
• Collaborates with team members to create detailed functional and/or technical specifications for complex development of new or modifications to existing applications or systems.  May review requirements developed by other staff and provide guidance to improve requirement quality as necessary.
• Collaborates with team members in the development of specifications to create unit and integrated test cases.
• Assists in the analysis of results of unit and integration testing.
• Provides overall direction for product enhancements and general product development requirements.
• Serves as a liaison between internal and external stakeholders
• Collaborates with technical communications writer to develop proper and thorough documentation (internal and external) describing product changes as appropriate.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish defects from enhancement requests.
• Identifies training needs and designs, and trains employees on product usage and new features/functionality.
• Provides direction to less skilled employees in business systems analysis concepts.  May design and implement training plans.
• Identifies continuous improvement opportunities for Product Management processes.
• May act as a team lead for project work and facilitate meetings, webinars, and focus groups.
• Assist in release preparation duties including release notes, bulletins, and/or supporting documentation.

Required Experience:

• 3 years of business analysis or relevant experience.
• Financial industry experience preferred.
• Proficient with Microsoft Office applications.
• Strong technical, analytical, and development skills including the ability to provide solutions to a variety of business problems of complex scope and complexity.
• Strong verbal and written communication and interpersonal skills required.
• Ability to mentor less experienced analysts.
• Advanced facilitation skills to conduct and facilitate focused requirements analysis discussions.
• Ability to work independently or within a team environment and handle multiple projects simultaneously.
• Demonstrated ability to collaborate effectively with cross-functional teams.
• Ability to organize and lead others in accomplishing project goals and objectives.
• Knowledge of the Software Development Lifecycle.
• Advanced knowledge of defining system and functional requirements.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

·       Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

·       Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

·       Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

·       ESG: Benefit from paid time off for volunteering and donation matching.

·       DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

·       Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

·       Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!