Lead Power Platform Solutions Engineer

The Opportunity

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

As a Lead Power Platform / Dynamics 365 Solutions Engineer, you will play the pivotal business engagement role to drive the adoption of the Power Platform following Microsoft best practices and security standards.  With the adoption of Copilot Studio for AI Agents, this position is required to engage with Segment to guide in defining and designing AI agents for Business solution.

Office location: Montreal - QC or Waterloo - ON or Toronto – ON or Halifax-Canada or Boston-USA

Work arrangement: Hybrid (3 days from Office, 2 days from Home);

Remote working option is not available.

Position Responsibilities:

• This role can be broken down into 4 main duties:

• Train and educate global teams in Power Platform development and security best practices through workshops by orienting sessions to be both Manulife centric and at the proper technical level.

• On demand engagements in business projects to guide architects and developers through proper Power Platform architecture design principles.  Review current designs, key objectives and technologies and propose modifications aligned to Power Platform principles.

• Work with Segment and Enterprise architects on creating a set of repeatable patterns which can be used to standardize common integrations and configurations.

• Work within the Enterprise Technology services Power Platform team on projects to meet the teams mission of, ‘Delivering the most capable, well governed and compliant service at Manulife to push the power of the Power Platform to its limit’.

Required Qualifications:

• At least 10 years' experience as a Cloud developer.

• 5 years’ experience in Power Platform / Dynamics 365 as a pro-code developer.

• 5 years' experience in Power Platform / Dynamics as a solutions architect or a lead engineer

• 2 years' experience with Azure DevOps, Github and Power Platform CLI.

• Strong experience in analyzing solutions for business / security requirements across multiple projects in Power Platform.

• Expert level knowledge of Dataverse and Dataverse security.

• Expert knowledge of Power Apps (Canvas and Model Driven), Power Automate cloud and desktop flows

• Knowledge of Power Pages, Copilot Studio, Akamai and Power BI (Fabric)

• Strong experience working with Azure services such as logic Apps, Azure Functions, SQL, DataLake, Service bus, Applications Insights.

• Experience with designing and developing multiple Dynamics Apps on the same Dynamics environment, leveraging common core entities and data.

• Experience in Power Platform administration, including environments, capacity, licensing, custom tooling.

Preferred Qualifications:

• Power Platform developer and architect certifications are desirable.

• Large complex environment experience is desired but not a must

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.