What you will do:
- Lead continuous refinement of market performance monitoring and management framework and process to ensure a structured approach to drive market growth through combination of data analysis and market intelligence collection
- Assist in developing regional driver & user retention and growth strategies and localizing to markets' specific action plans
- Assist in longer-term performance review focusing on supply & demand growth and campaign effectiveness, and collaborate with BI& Analytics team on scalable data and analytics solutions to facilitate planning and decision making to support markets' growth
- Conduct ongoing performance review and lead the implementation of optimization initiatives (e.g. user promotions and engagement initiatives) for designated markets with the objective of maximizing online platform / marketplace demand growth and sustainable user active rate
- Manage the online platform budget for your designated markets, and to maximise the effectiveness and ROI of implemented campaigns and initiatives
- Collaborate with city teams and other functional departments to ensure business and team objectives are met
What you will need:
- 6+ years of experience in Operations or a similar analytical role; relevant experience in a high-growth start-up environment
- Previous experience working with, analyzing, and presenting findings from large data sets
- Proven track record of effective project management, with the ability to work with multiple stakeholders
- Ability to work effectively with cross-cultural and functional teams
- Strong verbal and written communication skills with fluent proficiency in written and spoken English
- Team management experience a plus
- Candidates with less experience will be considered as Senior Associate, Platform Growth & Operations
Top Skills
What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
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