Lead, Platform Engineering

Posted Yesterday
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Melbourne, Victoria, AUS
Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Lead platform database operations for Mastercard's payments platform: install, configure, patch, and administer Oracle and PostgreSQL (including RAC and GoldenGate), implement replication and monitoring, perform schema upgrades and backups/recovery, automate with shell scripting and configuration tools, create documentation and runbooks, collaborate on release/change management, provide on-call and non-standard hours support, and drive performance tuning and root-cause analysis.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead, Platform Engineering
Overview• Platform Services manages our systems, networks, databases, and data centers, delivering secure, scalable, and resilient infrastructure and software deployment capabilities for our global solutions.• Provide administration of production, pre-production, UAT, and development database systems, and assist in designing the database tier for our global payments platform.• Maintain a robust, scalable, and high-performance production database environment while collaborating with system engineers, database developers, and senior database administrators.
The Role• Install, configure, create, patch, and administer PostgreSQL and Oracle databases.• Implement proactive monitoring across all databases to predict and diagnose issues before they affect application performance or user experience.• Configure and manage Oracle installations, including RAC, upgrades, patches, and GoldenGate replication.• Configure and manage PostgreSQL installations, including replication, upgrades, minor patching, and both physical and logical replication.• Perform periodic database schema upgrades, including testing and verification of released schema changes.• Create and maintain documentation, procedures, and best practice guides for database deployment and maintenance.• Collaborate with development and support teams to participate in release and change management processes, implementing new features and applying mandatory patches or upgrades.• Due to the nature of the organization and environment at MPGS, the role may require non-standard work hours to minimize downtime. On-call support is part of the job responsibilities.
All about You• Extensive experience troubleshooting and tuning Oracle and PostgreSQL databases, with a strong background as a Database Administrator in large organizations.• Thorough understanding and significant experience in database backup and recovery, performance monitoring and tuning, data manipulation, and data migration.• Strong technical knowledge of database architecture, data storage, and data management principles, with experience using related technologies.• Experience working with highly available database architectures.• Significant experience with Oracle and PostgreSQL databases, including replication technologies.• Experience with Unix shell scripting and familiarity with automation tools such as Chef or Ansible.• Bachelor's degree or equivalent qualification/industry experience in IT or eCommerce.• Enterprise database certifications in Oracle or PostgreSQL are desirable.• Hands-on approach to crisis management, problem resolution, and root cause analysis.• Strong written and verbal communication skills, paired with excellent problem-solving abilities.• Positive attitude with the ability to adapt and remain flexible in a fast-paced environment.• Ability to manage and execute multiple projects with minimal supervision.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Install, configure, patch, and administer PostgreSQL databases
  • Install, configure, patch, and administer Oracle databases
  • Configure and manage Oracle RAC environments
  • Configure and manage Oracle GoldenGate replication
  • Implement and manage PostgreSQL replication (physical and logical)
  • Database backup and recovery, performance monitoring and tuning
  • Experience troubleshooting and tuning Oracle and PostgreSQL in large environments
  • Unix shell scripting
  • Familiarity with automation/configuration tools such as Chef or Ansible
  • Experience with highly available database architectures
  • Create and maintain documentation, procedures, and best practice guides
  • Participate in release and change management; on-call support and non-standard hours
  • Bachelor's degree or equivalent experience in IT or eCommerce
  • Enterprise database certifications in Oracle or PostgreSQL
  • Strong written and verbal communication and problem-solving skills

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support A 10% company retirement match (401k or equivalent) is explicitly highlighted in company materials. This level of employer contribution stands out as a core strength of the package.
  • Leave & Time Off Breadth A global minimum of 16 weeks fully paid new‑parent leave and generous U.S. PTO (vacation, personal days, holidays, sick time, and bereavement) are clearly spelled out. These provisions indicate broad time‑off coverage across life events.
  • Wellbeing & Lifestyle Benefits Hybrid work, a four‑week “work from elsewhere” option, meeting‑free well‑being days, five paid volunteer days, mental‑health resources, and fitness reimbursement/on‑site gyms are emphasized. Together they reflect a holistic approach to flexibility and wellbeing.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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