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We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
The Lead, Pharmacy Technician is responsible for monitoring and prioritizing the medication dispensing workflow at the market level for all Medication and Pharmacy Technicians. In accordance with state and federal regulations, the incumbent in this role assists the Medication/Pharmacy Techs as well as, physicians and clinicians in the performance of dispensing functions under the Physician Dispensing protocol while adhering to company policies and procedures. He/She facilitates the implementation of policies and procedures and ensures compliance with quality standards. The Lead, Pharmacy Technician ensures that Medication/Pharmacy Technicians have the resources and training necessary to perform their jobs effectively.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Participates in and assists with implementing processes that improve Medication Adherence in our Centers.
- Aids in the implementation of pharmacy objectives as determined by market leadership in partnership with the corporate Medication COE team.
- Takes part in the employment cycle of Pharmacy/Medication Techs by participating in the recruitment process, screening of candidates and interviews.
- Provides day-to-day oversight of Pharmacy/ Medication Techs led by the Care Supervisors in partnership with the Center Manager.
- Trains new and existing personnel on medication dispensing and medication adherence processes.
- Meets with Med/Pharm Techs on a weekly basis or as needed to ensure a successful and efficient Medication Adherence/HEDIS Part D program.
- Collaborates with the Market Clinical Manager to balance Pharm/Med Tech staffing across the market to ensure adequate coverage.
- Reviews medication incident reports and identifies opportunities for improvement to prevent future errors.
- Escalates significant issues to the attention of market leadership with recommendations for solutions while maintaining open communication with Medication COE for additional support, tools and resources.
- Collaborates with market leadership to support the growth and development of Med/Pharm Techs by providing continual feedback regarding performance.
Other responsibilities may include:
- Participates in quality self-assessments. Participates in the development of action plans for identified areas of opportunity.
- Meets with Medication COE, HEDIS and Clinical Operations/Quality on a monthly basis or as needed to report feedback.
- Performs other duties as assigned and modified at manager’s discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledgeable and trained on all medication dispensing processes under the Physician Dispensing protocol in accordance with state and federal regulations
- Knowledge of ChenMed, JenCare and or Dedicated Senior Medical Centers products, services, standards, policies and procedures
- Ability to maintain a high level of confidentiality
- Excellent planning and time management skills
- Ability to work independently and collaboratively
- Ability to communicate and work well with providers, patients and other team members in a professional manner
- Great interpersonal, problem-solving and customer service skills
- Excellent verbal and written communication skills
- Detail-oriented with excellent documentation skills
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
- Ability and willingness to travel locally 80% of the time; regionally and nationwide (up to 20%) to assigned markets for training, med dispensing support and periodic check-ins
- Spoken and written fluency in English
- Flexible to work evening, weekends and/or holidays as needed
EDUCATION AND EXPERIENCE CRITERIA:
- High school diploma or equivalent required
- Associate and/or Bachelor degree in a related field preferred
- Pharmacy Technician State Registration required (based on state laws)
- A minimum of 3 years of work experience as a pharmacy technician in a retail or mail order setting required
- A minimum of 1 year of work experience as a medication/pharmacy technician at a Chenmed company center preferred
- This position requires possession and maintenance of a current, valid Driver’s License
- PTCB certification preferred
- BLS for Healthcare Providers desired
- Experience leading and developing team members or leading and supporting successful projects
PAY RANGE:
$18.5 - $26.45 HourlyThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-OnsiteSkills Required
- High school diploma or equivalent
- Associate or Bachelor degree in a related field
- Pharmacy Technician State Registration (per state laws)
- Minimum 3 years experience as a pharmacy technician in retail or mail order
- Minimum 1 year experience as a medication/pharmacy technician at a ChenMed company center
- Possession and maintenance of a current, valid Driver's License
- PTCB certification
- BLS for Healthcare Providers
- Experience leading and developing team members or leading/supporting successful projects
- Knowledge and training on medication dispensing processes under the Physician Dispensing protocol in accordance with state and federal regulations
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability and willingness to travel locally ~80% and regionally/nationwide up to ~20%
- Spoken and written fluency in English
- Flexible to work evenings, weekends, and holidays as needed
- Ability to maintain confidentiality, strong documentation, planning, time management, communication and customer service skills
ChenMed Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ChenMed and has not been reviewed or approved by ChenMed.
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Healthcare Strength — Benefits include multiple medical, dental, and vision options, wellness incentives, and an Employee Assistance Program. Feedback suggests these health offerings are seen as a strong component of the total package.
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Retirement Support — A 401(k) with company match and financial wellness resources are emphasized. Feedback suggests the retirement program is viewed as competitive, with match and vesting details commonly highlighted.
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Parental & Family Support — Paid parental leave at 100% for up to four weeks and up to 10 days of backup child/adult care are provided. Feedback suggests these family supports add meaningful flexibility and security.
ChenMed Insights
What We Do
ChenMed brings concierge-style medicine and better health outcomes to the neediest populations – moderate-to-low income seniors with complex chronic diseases. Operating over 50 medical centers in eight states, we are known to our patients as Dedicated Senior Medical Center, Chen Senior Medical Center, or JenCare Senior Medical Center. Through our innovative operating model, physician-led culture and empowering technology, we drive key quality and cost outcomes that create value for patients, physicians and the overall health system. By recruiting focused physicians and reducing their doctor-to-patient ratios, we increase patients’ “face time” during each monthly appointment and help foster stronger doctor-patient relationships. Results of our high-touch approach to primary care are impressive, as illustrated in the recent Modern Healthcare cover story published on Oct. 20, 2018, which reports that: “Indeed, ChenMed's approach has resulted in 50 percent fewer hospital admissions compared with a standard primary-care practice, 28 percent lower per-member costs, and significantly higher use of evidence-based medications.”
