The Role
Leads the strategic People agenda for Technology, Product, and IT, partnering with C-level executives on organization design, workforce planning, talent, leadership effectiveness, performance, compensation, and organizational health. Oversees a team of People Partners, translates business strategy into workforce priorities, identifies organizational risks, coaches senior leaders, and supports scalable structures across technology and product functions.
Summary Generated by Built In
🚀 Welcome to Your Next Adventure!
We are looking for a Lead People Partner – Technology, Product & IT to lead the People agenda for one of the largest and most strategically important areas of our organization.
Supporting employees across Technology, Product and IT, this role will act as the primary strategic People Partner to the CTO, CPO and CIO leadership, while leading a small team of People Partners embedded across business verticals, core technology, platforms and enabling functions.
The Lead People Partner is expected to deeply understand how the organization operates, where the business is going, how technology capabilities need to evolve, and what this means for organizational structure, workforce capacity, leadership and talent.
You will translate business strategy into an actionable people and organization agenda — challenging assumptions, identifying organizational risks early, and proactively bringing recommendations to senior leaders.
🛠 What You’ll Get Your Hands On:
- Strategic Business Partnership
- Act as the primary People Partner to the CTO, CPO and CIO leadership, as well as senior Technology, Product and IT leaders.
- Develop a deep understanding of business priorities, product strategy, technology capabilities and organizational dependencies.
- Translate business plans into workforce, organization and talent priorities.
- Proactively identify organizational opportunities and risks rather than waiting for stakeholder requests.
- Bring data, external perspective and organizational judgment into leadership decision-making.
- Challenge leaders constructively on organization, talent, workforce and leadership decisions.
- Organization Design & Effectiveness
- Lead organization design work across Technology, Product and IT as the business evolves.
- Partner with leaders on organizational structures, spans and layers, role clarity, leadership accountabilities and team effectiveness.
- Understand the relationship between business verticals and shared capabilities, ensuring the organization evolves without creating unnecessary duplication or silos.
- Support the evolution of Product and Engineering structures as existing verticals scale and new businesses are incubated.
- Identify organizational bottlenecks, capability gaps and structural opportunities before they become business constraints.
- Lead major organizational changes and ensure effective implementation.
- Strategic Workforce Planning
- Own the consolidated workforce view across Technology, Product and IT.
- Translate business and product priorities into capability and workforce requirements.
- Lead headcount planning and prioritization with senior stakeholders.
- Challenge incremental hiring requests by assessing existing capacity, organizational design and opportunities for reallocation.
- Establish clear business triggers for future hiring.
- Partner with leaders to determine where new hires should be allocated across teams and business domains.
- Maintain visibility of approved, actual and open headcount across the organization.
- Partner with Finance, Talent Acquisition and Rewards on workforce cost, hiring priorities and workforce scenarios.
- Build forward-looking workforce plans that anticipate the capabilities required as the organization scales.
- The expectation is not simply to answer “Can we hire?”, but to help the business answer: “What capability do we need, when do we need it, where should it sit, and is hiring the right solution?”
- Leadership & Talent
- Own the senior talent agenda across Technology, Product and IT.
- Partner with executives on leadership effectiveness, succession planning and critical-role coverage.
- Identify critical talent, high-potential employees and retention risks.
- Lead talent reviews and ensure actions translate into meaningful development, succession and workforce decisions.
- Coach senior leaders through complex organizational and people decisions.
- Partner with leaders to strengthen management capability across Engineering, Product, Design, Data, IT and related functions.
- Support senior hiring and leadership appointments in partnership with Talent Acquisition.
- Performance & Organizational Health
- Use performance, engagement, attrition, employee relations and workforce data to identify organizational patterns and risks.
- Drive effective performance management and calibration across the organization.
- Partner with leaders on underperformance, organizational capability gaps and team effectiveness.
- Ensure talent and performance decisions are connected to business outcomes rather than treated as standalone HR processes.
- Maintain visibility of organizational health across different domains, teams and leadership populations.
- Compensation & Talent Market
- Partner with Rewards on compensation positioning for Technology, Product and IT talent.
- Understand relevant technology talent markets and advise leaders on competitiveness, internal equity and retention risks.
- Support compensation decisions for critical and senior talent.
- Contribute to location and talent-market strategy, particularly where capabilities can be built across multiple geographies.
- Leading the People Partnering Model
- You will lead a small People Partnering team supporting the Technology, Product and IT organization.
- The model combines:
- Business Products & Verticals — partnering across Product and Engineering teams aligned to established and emerging business domains.
- Core, Platforms & Enabling Technology — partnering across core engineering, platforms, data, design, BI, cyber security, digital innovation and IT capabilities.
- As Lead People Partner, you will:
- Set the strategic agenda and priorities for the partnering team.
- Directly partner with executives and the senior leadership layer.
- Ensure People Partners develop deep understanding of their respective organizations.
- Coach and develop People Partners toward increasingly strategic business partnership.
- Ensure consistent standards and ways of working across portfolios.
- Connect issues and opportunities across organizational boundaries.
- Maintain one consolidated view of the overall Technology, Product and IT organization.
🧙♂️ The Magic You Bring
- Significant experience as a Senior HR Business Partner, People Partner or equivalent, ideally within a technology, digital, product-led or high-growth organization.
- Demonstrated experience partnering directly with C-level executives and senior leadership teams.
- Strong understanding of Technology and Product organizations, including Engineering, Product Management and shared technology capabilities.
- Proven experience in organization design, strategic workforce planning and talent management.
- Ability to translate business strategy into organizational and workforce implications.
- Strong analytical capability and comfort using workforce data to challenge assumptions and influence decisions.
- Experience navigating complex, matrixed or rapidly evolving organizations.
- Strong commercial judgment and ability to balance business priorities, employee considerations and organizational sustainability.
- Experience coaching senior leaders through organizational and talent decisions.
- Ability to operate strategically while remaining close enough to the organization to understand what is actually happening.
✨ Bonus Points if You Have:
- Experience leading or developing People Partners/HRBPs is strongly preferred.
- Experience working across multiple geographies or distributed technology teams is an advantage.
Inside Snoonu’s Universe
Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We’re Chasing
To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
The Quest We’re On
To radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday Superpowers
Be Customer Obsessed: “Focus on the customer and all else will follow.”
Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”
Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”
Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”
Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”
It's All About People: “Be a team player; together we are stronger.”
Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”
Perks & Worklife Magic At Snoonu
🌐 Global Vibes – Collaborate with a worldwide crew.
🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.
🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.
Great Place to Work® Certified
We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
Certified for Excellence
Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
Beyond the Code: Giving Back Matters
We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.
Diversity Isn’t Just a Buzzword
At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
Let’s Build the Future Together
Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.
Stay in the loop—connect with us on LinkedIn!
Skills Required
- Significant experience as a Senior HR Business Partner, People Partner, or equivalent
- Direct partnership experience with C-level executives and senior leadership teams
- Strong understanding of Technology and Product organizations, including Engineering, Product Management, and shared technology capabilities
- Experience in organization design, strategic workforce planning, and talent management
- Ability to translate business strategy into organizational and workforce implications
- Strong analytical capability and comfort using workforce data to influence decisions
- Experience navigating complex, matrixed, or rapidly evolving organizations
- Strong commercial judgment balancing business priorities, employee considerations, and organizational sustainability
- Experience coaching senior leaders through organizational and talent decisions
- Ability to operate strategically while remaining connected to organizational realities
- Experience leading or developing People Partners or HRBPs
- Experience working across multiple geographies or distributed technology teams
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The Company
What We Do
Welcome to Snoonu, Qatar's leading tech innovator. Founded by Hamad Al-Hajri in 2019, Snoonu is your go-to app for online shopping, food and grocery delivery, pharmacy needs, and more. At Snoonu, we're not just revolutionizing convenience but pioneering it. Our super-app offers 11 essential services in one place, from quick meals to urgent pharmacy runs, grocery shopping, and even a personal picker (Snoosend). We're here to make your life easier and inspire you with our constant drive for innovation. But we're more than just a company; we're a vibrant community driven by a shared vision to harness technology for societal betterment. Join a team that doesn't just participate in the future of Qatar's economy but shapes it. Here, being extraordinary is our everyday standard. By using our services, you're not just making your life easier; you're contributing to the growth and convenience of our community. With our app, convenience is just a tap away. Experience the ease of having anything delivered to your doorstep. Embark on this exhilarating journey with us and be part of Qatar's next big success story. Visit us: ★ Website: https://snoonu.com ★ Instagram: https://www.instagram.com/snoonu/ ★ Twitter: https://twitter.com/snoonu_qa ★TikTok: https://www.tiktok.com/@snoonu ★ Facebook: https://www.facebook.com/snoonu.qa/
