Lead Operations Associate (Flexible Hybrid)

Company Description

At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.

Every perspective and every voice makes us stronger - yours can too. Fannie Mae embraces diversity in everything we do. We value employees of all backgrounds at all levels, in a welcoming work environment designed to help everyone succeed.

As a valued contributor to our team, you will support the Office of Minority and Women inclusion (OMWI) Business Administration operations through planning, prioritization, project management, communications and reporting consistent with divisional priorities and the objectives of the Chief Diversity Officer (CDIO) and report to the Chief of Staff.

Job Description

THE IMPACT YOU WILL MAKE

The OMWI and D&I - Sr. Operations Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Plan, prepare and execute OMWI Engagement Activities including: Offsites, Townhalls, team building, CDIO stakeholder engagements, Fireside chat series, and managing SharePoint/Teams Channel content. 
• Manage OMWI Enterprise Events (including Officer level events) in furtherance of D&I learning strategy.
• Support OMWI Communications Strategy (Internal/External) with Marketing and Communications including developing communications, reporting, narrative development and supporting engagement events.
• Support Vendor Management including: manage D&I memberships/partners, sponsorships relationships, vetting and onboarding. 
• Oversee External Awards and Benchmarking
• Project manage divisional workplan, goals and priorities to identify concerns related to capacity or timeliness
• Support technology innovation (new tools, automation)
• Monitors the external environment (with a focus on D&I hot topics and evolving industry trends).
• Support divisional stakeholder engagement (Diversity Advisory Committee, Employee Resource Groups, Business Unit D&I groups, Business Unit Strategy partners).
• Identify needs of the business through understanding unit operations and broader enterprise context.
• Coordinate stakeholders and team members to deliver strategic business initiatives.
• Encourage team members to streamline efficiencies and drive productivity.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences

• 2 years related experience. 
• Adept at managing project plans, resources, and people to ensure successful project completion
• Experience helping an organization to plan and manage change in effort to meet strategic objectives
• Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
• Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
• Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
• Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
• Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI

Desired Experiences

• Bachelor degree or equivalent
• Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
• Operational Excellence including improving and overseeing operations Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.
• Skilled in Workiva, Litera, JIRA, SharePoint, Confluence, MS Copilot, Microsoft Teams, and Smartsheet. 

Additional Information

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is a flexible hybrid company. We embrace flexibility for our employees to work where they choose, while also providing office space for in-person work if desired. At times, business need may call for on-site collaboration, which means proximity within a reasonable commute to your designated office location is preferred unless job is noted as open to remote.
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].

The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.