Job Description Summary
The Lead Online Sales Manager is a leadership position where an Online Sales Manager spends approximately 40% of their time supporting and shaping Online Sales strategies and participating in the overall growth of the team within their region. The Lead Online Sales Manager acts as a liaison between the regional Online Sales Team and the Area Online Sales Manager providing critical communication to improve the efficiency and productivity of the Online Sales Team. The Lead Online Sales Manager will stay connected to the division to provide firsthand feedback while actively in an Online Sales role.
Job Details
What You’ll Do
We trust that as a Lead Online Sales Manager you will:
- Directly manage a designated regional team
- Drive execution of budgeted sales performance through management of KPI metrics
- Hold monthly 1:1s with regional team members
- Complete call reviews with regional team members
- Review quarterly sales commitment forms and develop action plans as needed
- Monitor volume trends
- Lead Online Sales Council discussions for systems or business process improvements
- Participate in interview process when growing the online sales team
- Manage training and execution of OSM Assimilation plan
- Oversee new community openings
- Attend new community kick off meetings and provide feedback on opening strategy in alignment with New Community Opening standards and SOP
- Provide weekend support as the on-call manager to the Online Sales Team
- 1st point of contact for the Online Sales Team as a systems power user and trainer
- Salesforce Processes and Reports
- Outlook
- PowerBI
- Website and Marketing Tools
- Collaborate in the development of comprehensive Standard Operating Procedure documents to serve as invaluable resources for future training and operational continuity
- Receive Huddle certification and lead huddles
- Lead monthly Online Sales Rallies
- Point person for Salesforce use cases and demonstrations as needed to support Salesforce system enhancement requests
Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.
Benefits of Working With Taylor Morrison
We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:
- Competitive Compensation
- Health Care - Medical/Dental/Vision/Prescription Drug Coverage
- 401(k) with Company Matching Contributions
- Flexible Spending Accounts
- Disability Programs
- Employee & Dependent Life Insurance
- Vacation & Company Holidays
- Tuition Reimbursement
- Employee Home Purchase Rebate Program
- Home Mortgage Program
- Employee Assistance Program (EAP)
Top Skills
What We Do
Taylor Morrison is a national homebuilder and land developer with a whole lot of heart and the fearlessness to challenge the status quo. Whether we’re supporting our customers on the cusp of change to Make Moves, inspiring our team members to uphold our culture we affectionately call TMLiving and fulfill our promise to ‘Love the Customer,’ or innovating the homebuying experience into the very best it can be, it’s our people who fuel our passion for making Taylor Morrison the perfect place to call home.
We’re honored to hold the title of America’s Most Trusted® Home Builder by Lifestory Research for six years running, and for being named one of Fortune Magazine’s World’s Most Admired Companies in 2019 and 2020 and one of Glassdoor’s Best Places to Work in 2018 and 2020. Our efforts to make the homebuilding industry more representative and inclusive have also been recognized with a three-time inclusion on Bloomberg’s Gender Equality Index in 2019, 2020 and 2021. These accolades, paired with our esteemed company culture, unwavering commitment to sustainability, philanthropy and healthy living, and dedication to elevating the customer and employee experience make us a great choice for potential homebuyers and future team members alike.
Today, Taylor Morrison and our family of brands build in 11 states and 22 major markets—securing us the No. 5 spot for the nation’s largest homebuilders. To make the homebuying journey as seamless as possible, we also offer a one-stop-shop experience through our suite of in-house financial services, including mortgage, title services and insurance. With a legacy spanning over 100 years, whether you’re considering joining our family as a customer, team member or valued trade partner, we can’t wait to welcome you home.
