Lead Onboarding Analyst

The Private Trust Company (PTC), an affiliate of LPL Financial LLC, is a dynamic and fast-growing national trust company headquartered in Cleveland, Ohio.  We specialize in helping families protect, preserve, and transfer wealth across generations, charitable organizations, and communities. With a collaborative, open architecture investment model, we work alongside clients’ trusted professionals to deliver tailored solutions.  
As a non-depository bank regulated by the Office of the Comptroller of the Currency (OCC), PTC combines the stability of a federally chartered institution with the agility of an entrepreneurial team.  We're on an ambitious growth path - aiming to double our business in three years and triple it within five - making this an exciting time to join and grow with us.

Job Overview:

We are seeking a detail-oriented and solution-driven Lead Onboarding Analyst to join our team.  This role will primarily be responsible for onboarding new Trust accounts and supporting a team during the first months of a new relationship.  The ideal candidate thrives in a fast-paced environment, is eager to learn, and is committed to maintaining high standards of quality and integrity.

Responsibilities:

• Implementing a consistent communication and follow up plan with Advisor Teams and end clients, when necessary, throughout the onboarding process,

• Preparing, distributing, and tracking all forms and related documentation associated with new accounts,

• Performing AML screening activities in connection with new client onboarding,

• Opening new client accounts on the PTC trust accounting system,

• Opening new client accounts on the LPL brokerage system,

• Performing reconciliations of trust assets upon funding,

• Tracking of onboarding processes, communications, and completion of all associated workflows,

• Coordinating establishment of online client access for new and existing relationships,

• Working closely with prior custodian’s and trustees to facilitate transfer of information, documentation and assets,

• Monitoring accounts from acceptance through funding, escalating issues as necessary

• Mentoring Onboarding Analysts

• Interacting with clients and client service providers,

• Handling client requests,

• Preparing management reports and spreadsheets,

• Ad hoc projects

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• 3 to 4 years of experience in an onboarding role in the trust, legal, brokerage, investment or accounting fields

Core Competencies:

• Strong Microsoft Office and general computer skills

• Detail oriented, self-starter with excellent customer service, communication and follow up skills

Preferences:

• Bachelor’s degree preferred

 

Pay Range:

$22.61-$37.68/hour
 Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
 

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

• Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

• Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

• Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

• Impactful Work: Our size is just right for you to make a real impact. Learn more here!

• Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!

• Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!

• Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

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