The Role
Manage O2R/ODS department operations including time and attendance oversight, training and onboarding, performance reviews, commission calculations, reporting, team motivation, hiring interviews, handling employee relations, leading meetings, and extensive email communication with field and management.
Summary Generated by Built In
Job Summary & Responsibilities
This employee will oversee Med4Home O2R/ODS Depts
Job Responsibilities:
- Time and attendance entry, monitoring and correcting, final approval sign off
- Track attendance points, vacation, sick, etc.
- Completes training schedule for all new hires, final checklist completion prior to rep being cut loose on phones
- Responsible for motivation, tracking, and training of new and existing reps to dept standards
- Responsible for monthly reports for DM's monthly recap
- Holds group meetings to review numbers and operational needs or updates
- Advocate for center/dept communications when a center is being difficult or is not providing services or update to standards set, pulls management in when necessary
- Interviews and submits candidates for open positions
- Completes 90 day and annual reviews for sales team (Center Manager present)
- Addresses minor employee relations issues, major is brought to Center Manager's attention to address and issue progressive discipline
- Calculates and reports monthly commissions, provides electronic record for Center Manager review, and submits paper copy for filing
- Heavy email correspondence with field, hierarchy, and employees required
- Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Write reports, business correspondence, and procedure manuals
- Effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Add and subtract two-digit numbers, multiply and divide with 10s and 100s
- Perform these operations using units of American money and weight measurement, volume, and distance
- Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Education and Experience:
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
Physical Demands:
The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds.Skills Required
- High school diploma or GED, or one to three months related experience and/or training, or equivalent combination of education and experience
- May frequently lift/move up to 10 pounds and occasionally up to 25 pounds (physical demands)
- Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Write reports, business correspondence, and procedure manuals
- Effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Perform basic arithmetic: add/subtract two-digit numbers, multiply/divide with 10s and 100s
- Perform calculations using units of American money, weight, volume, and distance
- Solve practical problems with limited standardization and interpret instructions in written, oral, diagram, or schedule form
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The Company
What We Do
Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers. Services we offer include: Oxygen Therapy Nebulizer Therapy Sleep Therapy Ventilator Therapy Enteral Therapy Pediatric Services Caring Responders Long Term Care Disease Management Programs and More!
