About the Role
We are seeking a highly skilled Network & DNS Design Engineer to join our Network Engineering team. This role is responsible for the design, governance, automation and L3 support of enterprise DNS, domain management and core network services across cloud, datacentre and corporate environments.
The successful candidate will be a subject matter expert in DNS technologies including AWS Route53, Microsoft Active Directory-integrated DNS and BIND, with responsibility for ensuring the availability, security and scalability of critical name resolution services supporting both internal users and customer-facing platforms.
The role requires a strong engineering mindset, a passion for automation, and practical experience applying AI-driven solutions to improve operational efficiency, governance and service reliability.
Key Responsibilities
- Design, implement and manage enterprise DNS services across AWS Route53, Microsoft DNS and BIND platforms.
Own the design and governance of public and private DNS infrastructure, including hosted zones, delegation, forwarding, conditional forwarding and resolver services.
Manage the organisation's domain portfolio, including registrations, renewals, transfers, security controls and lifecycle governance.
Design and support DNS services integrated with Active Directory Domain Services (AD DS), ensuring reliable operation of authentication, Group Policy and Windows-based services.
Act as the L3 escalation point for complex DNS, domain and network-related incidents.
Develop and maintain DNS, domain and network standards, documentation and operational processes.
Design and implement automation solutions using APIs, scripting and Infrastructure as Code.
Leverage AI-assisted tooling to improve DNS management, domain governance, change validation, troubleshooting and operational reporting.
Collaborate with infrastructure, security and application teams to deliver resilient and secure services.
Contribute to the design and support of routing, switching, firewalls, load balancing and hybrid-cloud networking solutions.
Essential skills & experience:
Extensive experience with AWS Route53, including public and private hosted zones, delegation and DNS governance.
Strong hands-on experience with Microsoft DNS running on Active Directory Domain Controllers.
Strong experience with BIND DNS administration and architecture.
Deep understanding of DNS protocols, DNSSEC, recursive and authoritative DNS services.
Experience managing enterprise domain portfolios and registrar relationships.
Strong knowledge of TCP/IP networking, routing, switching and network security principles.
Experience with DNS/IPAM integration and tooling.
Experience with automation technologies such as Python, PowerShell, Terraform or similar.
Experience using APIs and Infrastructure as Code to automate operational processes.
Experience applying AI technologies to infrastructure management, operational efficiency or service automation.
Desirable experience:
AWS networking and infrastructure services.
F5 DNS/GTM and load balancing technologies.
NetBox, SolarWinds, Infoblox or similar IPAM platforms.
VPN, firewall and cloud networking technologies.
GitOps and modern infrastructure automation practices.
Experience supporting large-scale global enterprise environments.
Key Attributes
Strong analytical and troubleshooting skills.
Automation-first mindset.
Excellent documentation and governance discipline.
Ability to lead technical standards and best practices.
Strong communication and stakeholder management skills.
Passion for innovation and the practical application of AI within infrastructure operations.
Skills Required
- Extensive experience with AWS Route 53, including public and private hosted zones, delegation, and DNS governance
- Strong hands-on experience with Microsoft DNS running on Active Directory domain controllers
- Strong experience with BIND DNS administration and architecture
- Deep understanding of DNS protocols, DNSSEC, recursive DNS, and authoritative DNS services
- Experience managing enterprise domain portfolios and registrar relationships
- Strong knowledge of TCP/IP networking, routing, switching, and network security principles
- Experience with DNS/IPAM integration and tooling
- Experience with Python, PowerShell, Terraform, or similar automation technologies
- Experience using APIs and Infrastructure as Code to automate operational processes
- Experience applying AI technologies to infrastructure management, operational efficiency, or service automation
- Experience with AWS networking and infrastructure services
- Experience with F5 DNS/GTM and load balancing technologies
- Experience with NetBox, SolarWinds, Infoblox, or similar IPAM platforms
- Experience with VPN, firewall, and cloud networking technologies
- Experience with GitOps and modern infrastructure automation practices
- Experience supporting large-scale global enterprise environments
What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide. From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey. Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data. For more information, please visit www.keyloop.com
