Lead NetOps Engineer

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Bulgaria
Remote or Hybrid
Senior level
Consumer Web • Gaming • Mobile • News + Entertainment • Software
Jackpocket gives lottery fans an easy, secure way to order lottery tickets from their phone.
The Role
Designs and leads complex network infrastructure across data centers, remote sites, AWS, GCP, and hybrid cloud environments. Develops infrastructure-as-code and automation for multi-vendor platforms, resolves critical production issues, mentors engineers, shapes technical roadmaps, participates in on-call support, and maintains infrastructure performance, reliability, security, and observability.
Summary Generated by Built In

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As a Lead NetOps Engineer, you'll design and evolve the network infrastructure that keeps our global platform fast, resilient, and ready to scale. You'll lead complex solutions across data centers, remote sites, and hybrid cloud environments while partnering across the organization to deliver secure, reliable network systems. In this role, you'll shape the future of our infrastructure through automation, cloud networking, and technical leadership that strengthens how our teams build and operate at scale.


What You'll Do
  • Design and lead complex network solutions across data centers, remote sites, and hybrid cloud environments, including AWS, GCP, advanced firewall, routing, switching, VPN, and BGP technologies.

  • Implement advanced infrastructure as code patterns, including remote state, modules, and workspaces.

  • Design automation and infrastructure as code solutions for multi-vendor network platforms, including FortiGate, Aruba, and Juniper.

  • Triage, debug, and resolve complex production issues while driving a culture of accountability and operational excellence.

  • Act as a technical mentor and coach, providing guidance and feedback that helps engineers grow and deliver their best work.

  • Play a critical role in shaping the team’s technical roadmap and engineering direction while fostering a culture of ownership and continuous learning.

  • Join the on-call rotation, taking ownership of incident resolution and providing senior-level escalation support for critical outages.

  • Maintain the health, performance, and security of our global infrastructure across hybrid environments using observability tools such as Datadog.


What You'll Bring
  • Bachelor's degree in Computer Science or any suitable combination of education, experience, and training. 

  • At least 5 years of network administration experience with routers, switches, firewalls, VPNs, and routing and switching protocols, including at least 3 years of cloud networking experience across AWS, GCP, and hybrid data center connectivity.

  • Proven ability to architect, build, and scale complex network infrastructure.

  • A strong track record of mentoring engineers, leading change and design reviews, and driving high-impact technical decisions across cross-functional teams.

  • Hands-on experience with Aruba switching and FortiGate firewalls, along with a strong understanding of BGP, routing, switching, VPNs, firewalls, and hybrid cloud connectivity.

  • Proven experience with infrastructure as code, Git-based workflows (GitOps), and advanced scripting in Python and Bash.

  • Experience with monitoring tools such as Datadog and hands-on familiarity with AI-assisted engineering tools, including Claude, Codex, and Gemini.

  • Strong communication, collaboration, and mentoring skills, with the ability to influence technical roadmaps, align cross-functional teams, explain complex infrastructure concepts to technical and non-technical stakeholders, and develop engineering talent through coaching and technical guidance.

  • Strong analytical and problem-solving skills, with the ability to remain composed while leading the resolution of critical production issues.

#LI-OK1

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

Skills Required

  • Bachelor's degree in Computer Science or a suitable combination of education, experience, and training
  • At least 5 years of network administration experience with routers, switches, firewalls, VPNs, and routing and switching protocols
  • At least 3 years of cloud networking experience across AWS, GCP, and hybrid data center connectivity
  • Experience architecting, building, and scaling complex network infrastructure
  • Experience mentoring engineers, leading change and design reviews, and driving technical decisions
  • Hands-on experience with Aruba switching and FortiGate firewalls
  • Strong understanding of BGP, routing, switching, VPNs, firewalls, and hybrid cloud connectivity
  • Experience with infrastructure as code and Git-based GitOps workflows
  • Advanced scripting experience in Python and Bash
  • Experience with monitoring tools such as Datadog
  • Familiarity with AI-assisted engineering tools including Claude, Codex, and Gemini
  • Strong communication, collaboration, mentoring, analytical, and problem-solving skills
Am I A Good Fit?
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The Company
HQ: New York, NY
330 Employees
Year Founded: 2013

What We Do

Jackpocket is creating a more convenient, fun, and responsible way to take part in the lottery. The first licensed third-party lottery app in the United States, Jackpocket offers players a secure way to order official state lottery tickets, such as Powerball, Mega Millions, and more. Lottery players use Jackpocket to place ticket orders for their favorite games, check lottery results, join lottery pools with other Jackpocket players, and turn on Autoplay so they never miss a drawing. Jackpocket is available in Arizona, Arkansas, Colorado, Idaho, Maine, Massachusetts, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oregon, Texas, Washington, D.C., and West Virginia with many new markets on the horizon.

Why Work With Us

Our dedicated team of superhumans (and an adorable office pup or two) are making waves in an $80 billion industry. We believe transparency, teamwork, and a healthy dose of daily fun are key to creating Worktopia. Jackpocketeers are supportive, forward-thinking, and truly enjoy spending time together. Come join us for the long haul!

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