Lead - Marketing Operations

Reposted 20 Days Ago
Be an Early Applicant
4 Locations
In-Office or Remote
Senior level
HR Tech • Information Technology • Software
The Role
Own and optimize the MarTech stack (HubSpot + aspects of Salesforce), build AI-driven workflows, manage lead capture/scoring/routing, connect GTM systems, measure attribution and campaign ROI, and enforce governance to drive predictable pipeline growth.
Summary Generated by Built In

A BIT ABOUT US

At Multiplier, we're pioneering the future of remote employment. Our platform enables companies to hire top talent from anywhere in the world while simplifying the complexities of compliance, payroll, and benefits. Backed by leading investors like Sequoia, DST, and Tiger Global, we're disrupting the traditional employer of record space and driving global impact.

A BIT ABOUT THE OPPORTUNITY

As the Marketing Operations Specialist at Multiplier, you will be responsible for owning the MarTech stack, ensuring seamless marketing operations, and optimizing lead management and campaign  processes.

You will have full ownership of HubSpot and manage specific aspects of Salesforce where Marketing is responsible. Additionally, you will work closely with Sales Operations to ensure a smooth flow of information between Marketing Automation and Sales Automation systems.

What you'll do:
  • Serve as the primary owner of HubSpot, shaping its architecture, governance, and optimization so it remains the unified system of record for marketing.

  • Develop strong frameworks for lead capture, enrichment, scoring, routing, and nurturing to deliver timely, high-quality leads to sales.

  • Own the full lead management ecosystem — from acquisition to conversion — ensuring the funnel runs efficiently and insights drive continuous improvement.

  • Evaluate, implement, and manage marketing and AI tools, handling vendor relationships, budgets, and platform governance.

  • Build scalable, AI-driven workflows using LLMs, OpenAI, and automation tools (Zapier, Make, etc)

  • Connect and automate processes across the GTM tech stack to improve accuracy, personalization, and execution speed.

  • Build and maintain measurement frameworks that track marketing effectiveness — including attribution models, funnel KPIs, and ROI.

  • Create dashboards and monitoring systems to track automation performance, lead quality, and conversion trends within Salesforce, Hubspot and Tableau/Powerbi.

  • Build framework for Audience Segmentation

  • Work closely with Marketing Leadership, Sales Leadership and GTM Ops (salesops & Analytics) to ensure marketing operations directly enable predictable pipeline growth.

  • Change Management & Governance: Establish marketing ops standards, champion adoption across teams, and maintain data and process hygiene for scalable growth.

What do we need:
  • Strong expertise working with HubSpot and Salesforce, including system setup, customization, and optimization.

  • 6+ years of experience in marketing operations, marketing technology, or GTM ops roles.

  • Demonstrated experience running end-to-end lead management programs — from data capture to routing and qualification.

  • Hands-on experience with automation tools (Zapier, Make.com, etc.), Open AI, APIs Webhooks and workflow orchestration.

  • Hands-on experience in Factors, 6sense or Demandbase - any intent platform. 

  • Experience in B2B SaaS orgs

  • Strong understanding of B2B funnels, lifecycle frameworks, and sales-marketing alignment.

What we’ll provide for you:
  • Opportunities to make a significant impact on the business and shape our marketing strategies.

  • Autonomy to drive projects and initiatives that contribute to our growth objectives.

  • Collaboration with a dynamic, diverse, and passionate team of professionals.

  • The chance to shape marketing operations strategy and processes in a fast-growing company.

  • Career growth and development opportunities within a rapidly expanding organization.

Competitive compensation package, benefits, and recognition culture.

THANK YOU!

Top Skills

6Sense
APIs
Demandbase
Factors
Hubspot
Llms
Make.Com
Openai
Power BI
Salesforce
Tableau
Webhooks
Zapier
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The Company
HQ: New York, New York
563 Employees
Year Founded: 2020

What We Do

Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes. We enable companies to manage their distributed teams via a simple dashboard while taking responsibility for local labor law compliance on their behalf. We are passionate about creating a world where people can get a job they love, without having to leave the people they love.

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