Join Humana’s Customer Data Strategy team as a Lead, Data Strategy, Insurance where you’ll help shape the data strategy that powers how we engage and serve Humana insurance members. This role partners closely with marketing leaders, domain business owners, and technology teams to define and deliver data strategies that are actionable, scalable, and aligned with enterprise and member experience goals.Use your skills to make an impact
- Develop and lead the information strategy that connects Humana’s member engagement and retention goals to data requirements, ensuring our efforts are supported by robust, future-ready data capabilities.
- Partner with marketing and business stakeholders to define future member data needs and translate engagement strategies and lifecycle touchpoints into detailed, actionable requirements.
- Recommend data models and architecture for new capabilities that support personalized member experiences, segmentation, and performance measurement.
- Write detailed requirements documents that guide engineering and analytics teams in building scalable, compliant data solutions.
- Lead internal governance milestones, including PIRC reviews and other checkpoints required by enterprise processes.
- Build strong relationships across the enterprise, including with architecture, analytics, and business domains, to ensure alignment with enterprise data strategies and member-centric initiatives.
- Collaborate with the Omni product team to co-create how member data is activated within tools used by marketers for audience selection and campaign execution.
- Drive improvements in data quality, accessibility, and usability, with a focus on member-focused initiatives and responsible data use.
Use your skills to make an impact
Required Qualifications
- Bachelor’s degree in Marketing, Data Strategy, Business Analytics, or a related field — or 8+ years of relevant experience in lieu of a degree.
- 5+ years of experience in data strategy, marketing analytics, or related roles.
- Strong understanding of member engagement, insurance data ecosystems, and lifecycle management.
- Experience translating business needs into scalable data solutions.
- Excellent communication and stakeholder management skills.
- Working knowledge of SQL and ability to support data validation and analysis.
- Experience with cloud data platforms and marketing technology stacks.
- Familiarity with privacy regulations and healthcare/insurance data compliance practices.
- Experience with enterprise architecture and cross-domain collaboration.
- Advanced analytical skills and experience with data visualization tools.
- Experience working with member data in healthcare or insurance environments.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 10-22-2025About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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What We Do
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
