Lead Marketing Communication Consultant

Posted Yesterday
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Richardson, TX, USA
In-Office
62K-136K Annually
Expert/Leader
Healthtech • Insurance
The Role
Develops, writes, edits, and executes member and benefits communications across email, websites, digital and print materials, newsletters, presentations, and enrollment resources. Partners with marketing, digital, business teams, and client stakeholders to translate complex healthcare information into clear, engaging content. Manages multiple projects, ensures accuracy and timeliness, and supports member understanding and action.
Summary Generated by Built In

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

The Lead Marketing Communications Consultant is responsible for developing, writing, and executing communications that support one of HCSC's largest and most visible client accounts, serving more than 500,000 members.
This Consultant will create engaging, audience-focused content that helps members and benefit administrators understand and maximize their healthcare and wellness benefits. You'll work across multiple communication channels, including email campaigns, website content, benefit education materials, digital and print communications, newsletters, presentations, and enrollment resources.
This position is highly collaborative, partnering with internal marketing, digital, and business teams, as well as client stakeholders, to deliver timely, accurate, and impactful communications. Success in this role requires exceptional writing and editing skills, strong project management capabilities, attention to detail, and the ability to translate complex information into clear, engaging content that drives member understanding and action.

JOB REQUIREMENTS:

  • Bachelor Degree and 7 years experience in communications environment OR 11 years marketing, journalism or communications experience.
  • Knowledge of design, layout, and print production.
  • Project management skills.
  • Writing and verbal communications and editing skills.
  • Independent, self-starter, ability to handle multiple projects simultaneously.

PREFERRED JOB REQUIREMENTS:

  • Bachelor Degree in Journalism or Communications.

This position is expected to adhere to HCSC's Hybrid Flex policy of 3 days in office / 2 days remote weekly.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$61,500.00 - $136,100.00

Exact compensation may vary based on skills, experience, and location.

Skills Required

  • Bachelor's degree and 7 years of experience in a communications environment, or 11 years of marketing, journalism, or communications experience
  • Knowledge of design, layout, and print production
  • Project management skills
  • Strong writing, verbal communication, and editing skills
  • Ability to work independently and handle multiple projects simultaneously
  • Bachelor's degree in Journalism or Communications

Health Care Service Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.

  • Retirement Support A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
  • Healthcare Strength Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
  • Parental & Family Support Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.

Health Care Service Corporation Insights

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The Company
HQ: Chicago, IL
13,563 Employees

What We Do

Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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